Revenue Operation Lead

3 days ago

bangalore, India Locus.sh Full time

Revenue Operations 


Hello


Who are we? 


Locus.sh is a leading-edge technology company dedicated to solving the most challenging problems in logistics and supply chain. Our ambition? To revolutionize the supply chain realm through cutting-edge technology, enabling smarter, automated decision-making. From dispatch management and carrier orchestration to route optimization and real-time insights, our solutions are designed to enhance efficiency, consistency, and transparency in operations.


Our Journey and Impact: 


Since our inception in 2015, with the backing of esteemed investors like GIC Singapore, Qualcomm Ventures, Tiger Global, and Falcon Edge ($80M raised so far), we've embarked on a global mission to redefine logistics. Our technologies have empowered giants like Unilever, Nestle, and The Tata Group, facilitating over 1 billion deliveries across 30+ countries. The result? A staggering $288 million in cost savings, a 12 million tonne reduction in CO2 emissions, and an unwavering 99.5% SLA adherence.


Our Global Footprint: 


Based in Bangalore, India, our reach extends across the Americas, Southeast Asia, the Middle East, and beyond. As a vibrant team of 170+ visionaries, we're on an exhilarating growth trajectory.


Traits We Value:


Global: You possess a global mindset, understanding and appreciating diverse cultures and market nuances. You're adept at thinking beyond borders and appreciate the vast opportunities that a worldwide perspective brings.


Unrelenting: You display unmatched perseverance and commitment in everything you do. Challenges invigorate you, and you are determined to overcome obstacles with innovative solutions.


Intelligent: You consistently demonstrate sharp analytical thinking and astute problem-solving capabilities. You're quick to grasp complex concepts and can effectively communicate intricate ideas.

 


Role Purpose 

As the Revenue Operations Lead, you will play a critical role in optimizing and scaling our revenue-generating processes. You will work cross-functionally with sales, marketing, finance, and customer success to ensure alignment and efficiency across the entire revenue cycle. The ideal candidate is data-driven, process-oriented, and has a deep understanding of SaaS business models.


Key Responsibilities:


  • Revenue Process Optimization: Develop and refine end-to-end revenue processes, ensuring seamless integration across sales, marketing, finance, and customer success.

  • Data Management and Analysis: Oversee the collection, analysis, and reporting of revenue-related data to provide insights and actionable recommendations.

  • Sales Operations: Support the sales team with forecasting, pipeline management, territory planning, and compensation design.

  • Marketing Operations: Orchestrate and enable the entire Marketing organization to scale and efficiently deliver business outcomes across all subfunctions. Responsibilities include 

    • Annual Operating Plan

    • Operations - Budget, Data, and Performance (measurement, management, and improvement). Track ROI of marketing activities

    • Create and manage processes at scale: Collaborate with the marketing team to optimize lead generation, tracking, and conversion processes.

    • Marketing Automation (tools and technologies to enhance marketing efficiency and efficacy)

  • Customer Success Operations: Ensure smooth handoff from sales to customer success and support the implementation of strategies to drive customer retention and expansion.

  • Technology Stack Management: Manage and optimize the revenue tech stack, including CRM, marketing automation, and other relevant tools.

  • Reporting and Metrics: Develop and maintain dashboards and reports to track key performance indicators (KPIs) and provide regular updates to leadership.

  • Cross-Functional Collaboration: Act as a liaison between revenue-generating teams to ensure alignment and address any process inefficiencies.

  • Strategic Planning: Contribute to the development and execution of the company’s growth strategy, including identifying new opportunities and mitigating risks.


Qualifications:

  • Education: 5+ years of experience in business strategy, operations management, or a related field

  • MBA preferred but not mandatory

  • Experience: 5+ years of experience in revenue operations, sales operations, marketing operations, or a related role in a SaaS environment.

  • Preferable experience in field marketing and digital marketing

  • Strong aptitude for business planning, strategy formulation, and analytics


Skills:

  • Strong analytical skills and proficiency in data analysis tools (e.g., Excel, SQL).

  • Experience with CRM and marketing automation platforms (e.g., Salesforce, HubSpot).

  • Excellent project management skills with the ability to manage multiple priorities.

  • Strong communication and interpersonal skills.

  • Proven ability to work cross-functionally and influence without authority.

  • Detail-oriented with a strategic mindset.

  • Ability to influence and lead teams without formal authority

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