Programme and Project Services Manager GSC’s
3 weeks ago
Programme and Project Services ManagerIn this role, you will:The Opportunity:The PMO Programme and Project Services Manager leads the Project Management Office (PMO) of a Portfolio/ programme, the PMO is a professional able to support the change initiatives within the Portfolio independently, acts as a right hand of the Portfolio Lead/ programme lead / Delivery leaders. The activities of the PMO are centralized around the Portfolio/programme Governance, assurance, resource and work planning & control, budget management, benefit management and change management. This role will act as a source of guidance and provide governance and metrics to the global change initiatives and in supporting the delivery leaders for making strategic decisions. This role is responsible for following the HSBC Change Framework, using the standard project management tools aligned to the groups Strategic Tooling Spine such as Clarity, JIRA and working closely with their colleagues the DBS Transformation team.What you’ll do:Support the successful delivery of Portfolio/Programme outcomes in line with agreed delivery plansDrive inputs/outputs for Programme Increment (PI) Planning and synthesise Quarterly/monthly memo updatesDesign & manage delivery dashboards for insightful visualisation of flow of Capabilities and Features from Idea to Done, to support decision-making.Ensure data is accurate and reporting the latest status for all the key parameters (Status reporting, RAID reporting, Dependency reporting and Capabilities/Outcomes)Guardian of the change governance. Help provide oversight across Global and marketsFacilitate Change control around investment planning, scope, OKRs, features/capabilitiesEnsure the delivery pipeline is connected with financials and within capacityCollect thematic learnings from retrospectives to ensure cross implementationRequirements
To be successful in this role, you should meet the following requirements:Master’s or Bachelor’s degree8-12 years of proven work experience as a Project Management Officer or similar role in product/ services organisationsKnowledge of industry standards in project, programme, portfolio managementStrong Knowledge of Microsoft Office (Excel, PowerPoint, Word), PPM Tools, Collaboration toolsWorking knowledge of coordinating projects run in Agile methodologiesExcellent organizational and technical abilitiesGood interpersonal and multi-tasking skillsRelevant training and/or certifications as a Project Management Officer.
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