Sr. NOC Analyst

4 days ago


Thāne, India BIRITE Services Pvt Ltd Full time

Roles & Responsibilities

  • Monitoring & Incident Management
  • Proactively monitor customer IT infrastructure (servers, network devices, firewalls, cloud workloads) using NOC tools (e.g., n-able NCentral)
  • Detect, log, and triage alerts, ensuring timely escalation and resolution.
  • Manage incident lifecycle in ticketing systems (e.g., TOPdesk).

  • Troubleshooting & Support

  • Perform first/second-level troubleshooting of servers, networks, backup systems, and security tools.
  • Provide remote support for issues related to patch management, antivirus, firewalls, and virtualization.
  • Assist in change management tasks (scheduled patching, system updates, health checks).

  • Reporting & Documentation

  • Maintain accurate incident records, RCA (Root Cause Analysis) reports, and shift handover notes.
  • Generate daily/weekly/monthly SLA performance and uptime reports.

  • Collaboration & Escalation

  • Work closely with senior engineers (L3), vendors, and customer IT teams for critical issues.
  • Escalate unresolved incidents to vendor TAC (Technical Assistance Centers) as per defined SOPs.

  • Operational Excellence

  • Ensure compliance with SLA, escalation matrices, and security protocols.
  • Participate in continual improvement initiatives (automation, monitoring dashboards, scripting).
  • Contribute to knowledge base articles and SOP refinement.

Certifications (Preferred/Required)

  • Servers & Virtualization (must have):
  • Microsoft Certified: Windows Server Fundamentals / MCSA
  • VMware VCTA / VCP
  • Networking & Infrastructure (good to have):
  • CompTIA Network+ / CCNA (Cisco Certified Network Associate)
  • Cloud & Backup (good to have):
  • Microsoft Azure Fundamentals (AZ-900)
  • Veeam Certified Engineer (VMCE)
  • Security & Monitoring (good to have):
  • CompTIA Security+
  • ITIL Foundation (for process alignment in MSP environment)

Job Type: Full-time

Pay: ₹500, ₹700,000.00 per year

Work Location: In person


  • Sr. NOC Analyst

    2 weeks ago


    Thāne, Maharashtra, India BIRITE Services Pvt Ltd Full time ₹ 5,00,000 - ₹ 7,00,000 per year

    Roles & ResponsibilitiesMonitoring & Incident ManagementProactively monitor customer IT infrastructure (servers, network devices, firewalls, cloud workloads) using NOC tools (e.g., n-able NCentral)Detect, log, and triage alerts, ensuring timely escalation and resolution.Manage incident lifecycle in ticketing systems (e.g., TOPdesk).Troubleshooting &...

  • Sr MI Analyst- GFA

    4 days ago


    Thāne, India WTW Full time

    DescriptionOperational Delivery Develop and maintain regular MI reports, dashboards, and scorecards to support business performance monitoring and strategic planning Automate reporting processes using tools like Excel macros, SQL, Power Query, or Power BI to improve efficiency and accuracy. Work closely with Finance FP&A leads, GFA teams to understand...

  • Business Analyst Lead

    2 weeks ago


    Thāne, Maharashtra, India beBeePricing Full time ₹ 1,25,00,000 - ₹ 1,85,00,000

    Job OverviewThe Pricing Analytics team is a hub for driving technology, business, analytics, and shared services strategy. As a Senior Analyst on this team, you will support pricing managers and merchants in defining and optimizing pricing strategies for various product categories across channels.Key Responsibilities:Develop strategic price tests,...


  • Thāne, India Syncwell Infotech Private Limited Full time

    Key Responsibilities:  Lead comprehensive financial and industry research using Stock Exchange Data, Analyst Reports, Industry Databases, Company Filings, and tools such as Ace Equity, Bloomberg, or CapitalIQ.  Develop and oversee the creation of high-quality content including Investor Presentations, Information Memorandums, Valuation Decks, and...

  • Sr. Seo Analyst

    2 weeks ago


    Thāne, Maharashtra, India Houzeo Full time

    About Houzeo Houzeo is an online platform which lets home-owners sell their property by circumventing any traditional intermediaries The platform enables users to create property listings upload them to various portals connect with local real estate professionals use the provided dashboard to obtain property valuation compare the value with other...


  • Thāne, India Aakar HR Consultant Services Full time

    Key Responsibilities Tendering & Offers Identify and track tenders relevant to real estate/construction. Prepare bid documents, cost sheets, and proposals. Draft offers, counter-offers, and interest letters for prospective clients/investors. Feasibility Analysis Conduct market and financial feasibility studies for projects. Prepare cash flow projections...


  • Thāne, Maharashtra, India CIEL HR Full time

    HiGreetings of the Day We have a critical opening with our client Sr Project Manager - Bidding for Mumbai LocationExperience 2 yrsLocation Mumbai Thane or Goregaon Job descriptionThe Bidding and Vendor Mgmt IC is responsible for all aspects of the proposal delivery process including RFP analysis kick-off initial response refinement and final...

  • Sr Business Analyst

    2 weeks ago


    Thāne, Maharashtra, India beBeeBusinessAnalyst Full time US$ 7,20,000 - US$ 14,23,000

    About Us We empower organizations to improve customer engagement and better understand their customers. Our software is easy to use and implement, giving organizations the flexibility to move quickly, focus on innovation, and scale with their growth.Our team shapes how colleagues connect, build, and ship great products. We need an outgoing, innovative...


  • Thāne, India Fiserv Full time

    Calling all innovators – find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit...


  • Thāne, Maharashtra, India beBeeAnalyst Full time ₹ 20,00,000 - ₹ 25,00,000

    About Inspire Brands:We are a leading innovator in the restaurant industry, leveraging digital transformation and operational efficiencies.Our technology hub, located in Hyderabad, is driving innovation and product development for our organization and portfolio of distinct brands.We are seeking a highly skilled Network Operations Center Support Analyst to...