Ticketing Executive

14 hours ago

Chennai, India Code House Solutions LLP Full time

Responsibilities:

· Knowledge of Ticketing Software - Amadeus Or Galileo Or Sabre (GDS)

· Flight Booking: Assist clients in booking international flights, considering their preferences, travel dates, and budget constraints.

· Ticketing: Handle the complete ticketing process, including issuing tickets, reissuing tickets, and managing ticket changes as required.

· Customer Service: Provide top-notch customer service by addressing clients' inquiries, offering travel advice, and resolving any issues related to their travel plans.

· Itinerary Planning: Collaborate with clients to create comprehensive travel itineraries that meet their needs, considering layovers, stopovers, and other travel preferences.

· Fare Analysis: Stay updated on airline fares, special promotions, and discounts to offer the best possible pricing options to clients.

· Documentation: Ensure all necessary travel documents, such as visas, passports, and travel insurance, are in order for clients traveling internationally.

· Coordination: Work closely with airlines, hotels, and other travel partners to ensure seamless travel arrangements.

· Problem Solving: Address and resolve any travel-related issues that may arise, such as flight delays, cancellations, or itinerary changes.

· Travel Industry Knowledge: Stay informed about the latest industry trends, airline policies, and travel regulations to provide accurate information to clients.

Job Type: Full-time

Pay: ₹30, ₹40,000.00 per month

Ability to commute/relocate:

  • Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

  • Ticketing: 1 year (Preferred)

Work Location: In person

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