Ticketing Executive

4 days ago

Chennai Tamil Nadu, India Code House Solutions LLP Full time

**Responsibilities**:

- Knowledge of Ticketing Software - Amadeus Or Galileo Or Sabre (GDS)
- **Flight Booking**: Assist clients in booking international flights, considering their preferences, travel dates, and budget constraints.
- **Ticketing**: Handle the complete ticketing process, including issuing tickets, reissuing tickets, and managing ticket changes as required.
- **Customer Service**: Provide top-notch customer service by addressing clients' inquiries, offering travel advice, and resolving any issues related to their travel plans.
- **Itinerary Planning**: Collaborate with clients to create comprehensive travel itineraries that meet their needs, considering layovers, stopovers, and other travel preferences.
- **Fare Analysis**: Stay updated on airline fares, special promotions, and discounts to offer the best possible pricing options to clients.
- **Documentation**: Ensure all necessary travel documents, such as visas, passports, and travel insurance, are in order for clients traveling internationally.
- **Coordination**: Work closely with airlines, hotels, and other travel partners to ensure seamless travel arrangements.
- **Problem Solving**: Address and resolve any travel-related issues that may arise, such as flight delays, cancellations, or itinerary changes.
- **Travel Industry Knowledge**: Stay informed about the latest industry trends, airline policies, and travel regulations to provide accurate information to clients.

Pay: ₹30,000.00 - ₹40,000.00 per month

Ability to commute/relocate:

- Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (preferred)

**Experience**:

- Ticketing: 1 year (preferred)

Work Location: In person

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