IT Systems Administrator II: Identity and Access Management

2 months ago

bangalore, India Rubrik Full time

Job Summary

Job Summary:

The IT Systems Administrator II ( Identity and Access Management ) role reports to the Director, Corp IT, and will be responsible for implementing and maintaining secure access controls, user provisioning, and identity governance processes. The role is based full-time at the Rubrik India Pvt. Ltd Bangalore Office.

Responsibilities:

Manage robust Identity and Access Management (IAM) solutions, utilizing industry-standard tools and frameworks Create and Manage SSO applications and configure SAML/OIDC/SCIM settings. Foster seamless integration of IAM solutions with existing IT infrastructure and automate routine tasks for increased efficiency. Oversee the user lifecycle, encompassing provisioning, de-provisioning, and access control based on dynamic business needs. Conduct regular security audits and assessments of IAM controls to identify and address potential vulnerabilities. Automation of operational activities/tasks through scripts Create and maintain concise IAM documentation for internal reference and user training purposes. Actively participate in incident response activities related to IAM systems and data security. Provide Tier 3 support for the IT Service Desk. Act as a subject matter expert and escalation point on complex user requests and technical challenges. Partnering with IT support leads to understanding identity trends and implementing solutions to improve them through process or automation Perform root cause analysis, remediation, and reporting Ensure the business continuity and quality of IT Services are performed as per the agreed SLA Participate in training and development opportunities to enhance technical skills. Proactively manage across stakeholder groups to establish interdependencies, identify risks and resource constraints, and eliminate significant roadblocks quickly. Exercise intelligent decision-making and effectively collaborate with other leaders and stakeholders to address critical issues and roadblocks aggressively and promptly. Will be working a monthly rotating shift schedule that covers 24X5 global support.

Qualifications:

7 years or more experience in relevant cloud system administration roles in large global companies with 5,000 or more employees. Minimum of 3-5 years of hands-on experience in administering IdP solutions like Okta, including advanced configurations such as OIDC/Oauth, SCIM, cross-tenant federation, Okta Workflows, and APIs In-depth knowledge of IAM concepts, technologies, and industry best practices. Solid understanding of scripting languages (PowerShell, Python, Bash) for automation needs. Experience in adopting or working with industry and security standards such as NIST, ITIL, SOX, SOC, GDPR, etc. Experience with Okta workflow design and implementation. Excellent analytical and problem-solving skills with a proactive approach to security challenges. Strong ability to diagnose, report, troubleshoot, obtain results, and provide solutions for a broad range of technical problems Experience with administration of Google Workspace, Slack, and Office 365 systems Strong knowledge & troubleshooting skills on MAC OS, Apple laptops & mobile devices Strong communication and interpersonal skills to collaborate effectively with diverse stakeholders. Any IAM Certifications or experience with handling Customer Identity and Access Management (CIAM) systems is a plus Ability to work a rotating shift schedule.

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