Quality Assurance_Team Leader

3 weeks ago


bangalore, India JPMorgan Chase & Co. Full time

As a Quality Analyst in the Wealth Management Quality Assurance function under Control Management Organization. This team is responsible for monitoring and testing adherence to policies and procedures by Client Advisors and Control/Support functions across EMEA, Asia. The testing primarily covers Suitability, Cross-Border activity, Selling Practices.

Job Responsibilities:

Conducting the Quality Assurance testing in accordance with the firmwide Quality Assurance standards Document outcomes of conformance / non-conformance Oversee review findings remediation to ensure all items are closed in a timely manner Stakeholder management - Regular liaison with front and middle office employees regarding review findings and where appropriate, escalation to senior management Ad-hoc regulatory / audit-related remediation projects  Design and production of regular Management Information (MIS) – compiling data and producing regular reporting as required by senior management and business forums / committees

Required Qualifications, Skills and Capabilities:

MBA/Post Graduate/Bachelors in any discipline with relevant experience Work experience of 2-4 years in a financial service industry Quality Assurance, control testing, audit, compliance background is preferred  Knowledge of Wealth Management Products is preferred Ability to articulate complex issues concisely and communicate effectively with senior stakeholders. Strong teamwork, partnership, and collaboration Ability to investigate, analyze, review and document processes  The role is specific to support APAC region, therefore, looking for Italian / French language is a must
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