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Network Support Engineer

4 months ago

india INT ENTERPRISES Full time

Company Description

INT ENTERPRISES is an established company with 22 years of experience in providing excellent service to numerous clients internationally. We believe in selecting only the best professionals to join our team, ensuring that every team member is thoroughly vetted before they can join us. Our goal is to form lasting relationships with our clients by completing projects efficiently and on schedule.


Years of experience: 2-3 yrs


Role Description

This is a full-time on-site role as a Network Support Engineer located in Surat. The Network Support Engineer will be responsible for network administration, network engineering, technical support, troubleshooting, and network security.


Qualifications

  • Bachelor's degree in IT, Computer Science, or related field with 3+ years of IT experience.
  • Strong English proficiency and communication skills, adapt at handling user-facing issues.
  • Experienced in 1st line support, proficient in Windows
  • OS, 0365 administration, and Active Directory.
  • Skilled in troubleshooting and managing Windows
  • Server, DNS, DHCP, and networking components.
  • Capable of implementing and overseeing VPN solutions, with Microsoft certifications as a plus.


Requirements

  • Provide phone and email support, recording all requests.
  • Ensure timely resolution, updating customers and documenting actions.
  • Diagnose and troubleshoot network, hardware, and software issues.
  • Install, configure, and maintain systems, collaborate with team, and document solutions.