Partner Support Advisor
2 days ago
We're the UK’s leading business telephony and cloud communications provider. Delivering IT services, contact centre technology, unified comms, fixed-line voice, connectivity, and managed cloud solutions. Join our Team as a Partner Support Advisor (Operations) Location: Gurgaon Hours: UK Shift About the role: A professional handling customer inquiries via phone and email, resolving complaints, and processing orders across departments. Requires strong communication skills, Microsoft Office proficiency, and ability to multitask under pressure. Customer service experience essential; telecommunications knowledge beneficial. What makes you a great fit: Experience within a Customer Services environment Experience dealing with difficult customers Experience of working within the telecoms industry (not essential) Experience in all Microsoft Office applications, specifically Microsoft Excel. Key responsibilities: Answering and responding to Partners and end users via telephone or email Handle and resolve customer complaints in a calm polite manner Completion of routine administrative duties Liaising with multiple departments to process orders, applications and requests Monitor and report on business impacting issues relating to key accounts Liaising with internal and external auditors and dealing with irregularities as they arise Work on several tasks at once and prioritise own workload as operationally required Training new and existing colleagues Perks for our People: Holidays : 18 days annual leave, + 6 public holidays Other Leave : 7 days casual leave, 7 days sick leave Development : In-House Training Academy Wellbeing : Mental Health support Who we are: Onecom is an award-winning provider of Communication Technology, trusted by UK organisations to deliver Simply Brilliant Customer Experiences. Our values: We champion our values in everything we do: Innovation, Integrity, Ambition, Knowledge, Inspiration. ED&I: We are committed to equity, diversity, and inclusion, and we encourage candidates to complete our equality monitoring form as part of the application process. Responses are anonymous and help inform our future initiatives.
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Partner Support Advisor
4 days ago
Gurugram, Haryana, India Onecom Full time**Join our Team as a Partner Support Advisor (Billing)**: **Location: Gurugram**: **About the role**: The Billing Analyst supports the Billing function by collecting data in the format of CDR’s and LDR’s (Call Data Records and Line Data Records), maintaining accuracy of data, reporting on profitability and resolving billing issues. The Billing Analyst...
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Customer Support Advisor
2 days ago
Gurugram, India Onecom Full timeWe're the UK’s leading business telephony and cloud communications provider. Delivering IT services, contact centre technology, unified comms, fixed-line voice, connectivity, and managed cloud solutions. Join our Team as a Customer Support Advisor Location: Gurgaon, India About the role: Ready to make a real impact? As a Customer Service Advisor at...
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Partner Support Executive
21 hours ago
Gurugram, India AiSensy Full timeAbout AiSensy AiSensy is a WhatsApp-based Marketing & Engagement platform built on Official WhatsApp Business APIs. We empower 150,000+ businesses and 10,000+ partners—including ISVs, resellers, and affiliates—to scale their engagement and revenue through advanced automation and communication solutions. Recognized as Meta's Emerging Partner of the Year...
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Partner Support Executive
5 hours ago
Gurugram, India AiSensy Full timeAbout AiSensy AiSensy is a WhatsApp-based Marketing & Engagement platform built on Official WhatsApp Business APIs . We empower 150,000+ businesses and 10,000+ partners —including ISVs, resellers, and affiliates—to scale their engagement and revenue through advanced automation and communication solutions. Recognized as Meta's Emerging Partner of the Year...
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Partner Support Executive
19 hours ago
Gurugram, India AiSensy Full timeAbout AiSensy AiSensy is a WhatsApp-based Marketing & Engagement platform built on Official WhatsApp Business APIs . We empower 150,000+ businesses and 10,000+ partners —including ISVs, resellers, and affiliates—to scale their engagement and revenue through advanced automation and communication solutions. Recognized as Meta's Emerging Partner of the Year...
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Partner Support Executive
1 day ago
Gurugram, India AiSensy Full timeAbout AiSensyAiSensy is a WhatsApp-based Marketing & Engagement platform built on Official WhatsApp Business APIs. We empower 150,000+ businesses and 10,000+ partners—including ISVs, resellers, and affiliates—to scale their engagement and revenue through advanced automation and communication solutions.Recognized as Meta's Emerging Partner of the Year...
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Partner Support Executive
1 day ago
Gurugram, India AiSensy Full timeAbout AiSensyAiSensy is a WhatsApp-based Marketing & Engagement platform built on Official WhatsApp Business APIs. We empower 150,000+ businesses and 10,000+ partners—including ISVs, resellers, and affiliates—to scale their engagement and revenue through advanced automation and communication solutions.Recognized as Meta's Emerging Partner of the Year...
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Partner Support Executive
24 hours ago
Gurugram, India AiSensy Full timeAbout AiSensyAiSensy is a WhatsApp-based Marketing & Engagement platform built on Official WhatsApp Business APIs. We empower 150,000+ businesses and 10,000+ partners—including ISVs, resellers, and affiliates—to scale their engagement and revenue through advanced automation and communication solutions.Recognized as Meta's Emerging Partner of the Year...
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Partner Support Executive
21 hours ago
Gurugram, India AiSensy Full timeAbout AiSensyAiSensy is a WhatsApp-based Marketing & Engagement platform built on Official WhatsApp Business APIs. We empower 150,000+ businesses and 10,000+ partners—including ISVs, resellers, and affiliates—to scale their engagement and revenue through advanced automation and communication solutions.Recognized as Meta's Emerging Partner of the Year...
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Partner Support Executive
23 hours ago
Gurugram, India AiSensy Full timeAbout AiSensyAiSensy is a WhatsApp-based Marketing & Engagement platform built on Official WhatsApp Business APIs. We empower 150,000+ businesses and 10,000+ partners—including ISVs, resellers, and affiliates—to scale their engagement and revenue through advanced automation and communication solutions.Recognized as Meta's Emerging Partner of the Year...
