Senior Servicenow Developer

2 weeks ago

Mumbai, India Prometheas Technologies - Software Development Company Full time

Responsibilities: Configure Incident, Problem, Change, Knowledge, Service Catalog. Develop SLAs, Notifications, and Reports for ITSM processes. Automate ITSM workflows using Flow Designer and scripting. Support production issues and continuous enhancements. Hands on experience on Inbound actions client scripts, UI Policies, Business rules, UI actions, Import sets, Transform Maps, Notifications, script Includes Proficient with ITSM tools (e.g., ServiceNow, BMC Remedy, Jira Service Management) Strong understanding of ITIL framework and service lifecycle Excellent analytical and problem-solving skills Effective communication and interpersonal skills Strong documentation and reporting skills Requirements: 6+ years ITSM development. Strong understanding of ITIL and ITSM processes. CSA + ITSM Implementation Specialist preferred.

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