Sr Engineer

2 weeks ago

Ahmedabad, India Tata Communications Full time
Broad outline of the Role

The role is responsible for network operations and maintenance. This is an operational role that may seek appropriate level of guidance and advice to ensure delivery of quality outcomes.

Purpose - Broad objective of the role

Size and Scope of Role - No. of direct reports

Size and Scope of Role - Total team size

Minimum qualification & experience

Graduate with 0-4 years of experience

Other knowledge/skills

Experience in configuration and troubleshooting QoS for Congestion Management through Priority/Priority/Shaping/Bandwidth and Congestion Avoidance through RED/WRED/Tail Drop/CBWFQ/ECN.Experience in configuration and troubleshooting multicasting like PIM(sparse/dense mode)/SSM/IGMP.Very Good Knowledge of Routing & Switching, VLAN, Port Security, STP, Advance Switching concepts, and Wireless concepts.Calculate and apply an addressing scheme including VLSM IPv4/IPv6 addressing design to a network.

Key Responsibilities

Maintaining, administering, upgrading, and troubleshooting network tools and equipmentAssisting with and implementing installations as required for new and existing customer and internal projects inclusive of - terminations, testing and labelling of most common transmission mediums, hardware installations etc.Ensure SLA are achieved and work proactively to maintain the same.Conduct vulnerability assessments for networks, Servers, applications, and operating systemsConduct network security audits and scanning on a predetermined basis.Compile and track vulnerabilities over time for metrics purposes.Timely upgradation of all the tools used and their related documents like SOPs etc.

Technical Competencies

Providing 24/7 shift operational support for a variety of security services and platformsMonitors the alert queue assigned by L1 and detailed analysis of security alertsProviding security operations, maintenance functions, and troubleshootingMonitoring health of IT systems, servers and tools / platformsMonitor and report disk utilization, license usage. Performance optimization KPI’s etc.Performs deep-drive incident analysis by correlating data from various sourcesDetermines if a critical system or data set has been impacted & advises on remediationContinually striving to reduce customer-impacting outages/degradations and restoring service to premium levels in a timely fashion

Knowledge / Skills

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