VMWare Engineering POD Lead

If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organizations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realize their ambitions.

We are currently seeking an experienced professional to join our team in the role of Associate Director, Software Engineering

Key Responsibilities:

Lead and mentor a team of VMware engineers within the POD structure

Responsible for people and performance management of the team

Design, deploy, and manage VMware vSphere, VRO, vRLI, and related technologies

Oversee day-to-day operations, troubleshooting, and performance tuning of the virtual environment Collaborate with cross-functional teams to deliver infrastructure solutions for business needs

Drive automation initiatives using tools such as PowerCLI, Ansible, or vRealize Suite

Develop and maintain technical documentation, standards, and best practices

Participate in capacity planning, disaster recovery, and business continuity activities

Stay updated with the latest VMware technologies and industry trends

Engage key stakeholders to ensure product success and value; communicate issues, progress, and resolutions for critical incidents; liaise between operations and engineering teams

Continuously monitor compliance and mitigate risks using tools like vRealize Operations; ensure adherence to regulatory standards and internal policies

Manage and improve product offerings throughout their lifecycle using Agile methodologies; assess resource needs for critical services

Share regular product updates with stakeholders; ensure products are updated and compliant with supported versions; communicate CVEs promptly

Provide technical direction and leadership, ensuring best practices in VMware products, distributed systems, servers, and storage

Handle crisis situations efficiently, representing the team in major incident calls and providing technical expertise

Implement robust monitoring and alerting systems to proactively manage platform health • Ensure system availability and performance, meeting defined SLAs and SLOs • Plan for future capacity needs and optimize system performance through tuning and scaling.

Qualifications – External

To be successful in this role you should meet the following requirements

Bachelor’s degree (or demonstrable experience) in Information Technology, Computer Science, or a related field; advanced degree or relevant certifications (, CRISC, CISM, CISA) preferred.

12+ Years of total IT experience with large scale IT Infrastructure and 10 + year of experience with Distributed Systems Ex: Linux, Windows, High Availability Solutions, Server Hardware and VMware products

Experienced in managing and maintaining VMware products (vSphere, vCenter, vROPS, vRO, vRLI, vRLCM) within banking / finance domain

Proven ability to lead and drive engineering deliveries through automation using PowerCLI, Python, Ansible, vRO workflows in large scale virtualization infrastructure

Strong understanding of network and storage technologies in relation to distributed systems especially VMware platform

Ability to work collaboratively in team environment and communicate effectively with technical and non-technical stakeholders

Excellent communication, interpersonal, leadership, and problem-solving skills.

Proficient in managing the entire lifecycle of hardware and software, from planning and deployment to maintenance and decommissioning.