Head – Global Service Delivery
4 weeks ago
Head of Global Service Delivery (Remote) The Head of Service Delivery will lead the global execution, governance, and performance of all client projects across the Medical Devices, Pharmaceuticals, and Consumer Goods sectors. The role oversees diverse service lines — Legal Representation (LR/MAH/US Agent), Regulatory Operations, Import–Export & Warehousing, and Distribution-as-a-Service (DaaS) — ensuring every engagement is delivered on time, compliant, and client-centric . Key Responsibilities Lead global service delivery across functions with clear governance, SOPs, and accountability. Drive SLA compliance, operational excellence, and profitability across engagements. Strengthen client partnerships through proactive communication and retention strategies. Mentor and align cross-functional teams across Regulatory, LR, and Logistics operations. Champion continuous improvement, automation, and process standardization . Qualifications Bachelor’s/Master’s in Life Sciences, Operations, or Business Management . 15+ years in Service Delivery or Operations, preferably in MedTech, Pharma, or Healthcare Services . Proven leadership in global delivery, compliance, and client governance. Strong commercial acumen and stakeholder management skills. Proficiency in CRM systems, analytics, and process automation .
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Head – Global Service Delivery
4 weeks ago
India vueverse. Full timeHead of Global Service Delivery (Remote)The Head of Service Delivery will lead the global execution, governance, and performance of all client projects across the Medical Devices, Pharmaceuticals, and Consumer Goods sectors.The role oversees diverse service lines — Legal Representation (LR/MAH/US Agent), Regulatory Operations, Import–Export &...
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Head - Global IT Service Assurance
4 days ago
Mumbai, India Michael Page Full timeJob Description - Opportunity to work with a renowned global pharma organisation - Opportunity to work with a fast-paced, dynamic team Job Description - Lead and manage global IT service assurance operations within the pharmaceutical industry. - Ensure the implementation and adherence to IT service management frameworks and standards. - Develop and monitor...
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India vueverse. Full timeHead of Global Service Delivery (Remote) The Head of Service Delivery will lead the global execution, governance, and performance of all client projects across the Medical Devices, Pharmaceuticals, and Consumer Goods sectors. The role oversees diverse service lines — Legal Representation (LR/MAH/US Agent), Regulatory Operations, Import–Export &...
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Regional Head – Global Business Services
3 weeks ago
India Talent Quotient Partners Full timeRegional Head – Global Business Services (GBS) Lead and scale Business Services operations across your region (EMEA, Americas, or APAC), driving service excellence, efficiency, and business impact. You'll own regional results — from strategy and governance to delivery and performance — while partnering closely with global and functional leaders to...
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Regional Service Delivery Head
2 weeks ago
India Tag Full timeWHAT YOU OFFER US: The Regional Service Delivery Head (RSDH) serves as the strategic and operational bridge between the India Global Delivery Center and the markets (AMS, EMEA, or APAC). This role ensures that regional priorities are translated into delivery excellence — balancing speed, quality, cost, and talent. The RSDH leads a team of operations...
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Global Service Delivery Manager
2 days ago
Chennai, India Talentgigs Full timeJob Description Job Title: Global Delivery Manager Location : Chennai Experience : 20+yrs Role Overview We are seeking a Global Delivery Manager with strong experience in IT Services and IT Consulting delivery environments. The ideal candidate will be a go-getter with hands-on leadership experience managing global client engagementsparticularly across the US...
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Head of Central Delivery Services
1 week ago
India Nokia Full time ₹ 20,00,000 - ₹ 25,00,000 per yearAs the Head of Central Service Delivery (CDS) for the CNS S&C Domain Delivery Unit (DDU), you will lead the strategic execution of customer projects across all 7 markets, ensuring exceptional delivery standards and resource optimization. You will work closely with the Domain Delivery Lead, managing a diverse team of Solution Architects, TPMs, Developers, and...
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Service Delivery Head
2 weeks ago
India Atlas Copco Full time ₹ 12,00,000 - ₹ 36,00,000 per yearYour role People Leadership & Culture BuildingLead, mentor, and grow a high-performing AI delivery team.Foster a culture of innovation, collaboration, and continuous learning.Drive employee engagement and career development through structured programs.Champion diversity, inclusion, and psychological safety within the team.2. Service Delivery &...
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Head of Enterprise Application Service Delivery
2 weeks ago
Gurugram, Gurugram, India Sodexo Full timeJob Description Join our dynamic Global Tech, Data & Digital team as we spearhead a transformation journey focused on accelerating and improving Service optimization and Tech efficiency. We're seeking Application Service Delivery Head to play a pivotal role in implementing initiatives aimed at Tech, Data & Digital Transformation. Your primary...
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Service Delivery Manager
2 weeks ago
Hyderabad, India HTC Global Services Full timeJob Description About The Role We are seeking an experienced and dynamic Service Delivery Manager (SDM) to lead and manage three critical IT support functions: End User Computing (EUC), Service Desk, and Service Integration & Management (SIAM). The SDM will be responsible for ensuring high-quality service delivery to a UK-based global client, driving...