MD102(Endpoint Administrator), AZ900(Microsoft Azure Fundamentals)
2 weeks ago
About the Company Greetings from Teamware Solutions a division of Quantum Leap Consulting Pvt. Ltd About the Role We are hiring a MD102(Endpoint Administrator), AZ900(Microsoft Azure Fundamentals) Location: Bangalore Work Model: Hybrid Experience: 5-7 years Notice Period: Immediate - 15 days Key Responsibilities: Provide remote and on-site end-user support for incidents and service requests, ensuring SLA adherence during night shift Configure, install, and troubleshoot PCs, laptops, and peripherals (Windows/macOS) Configure, enroll, and support mobile devices (iOS/Android) via MDM platforms (e.g., Intune) Perform user provisioning, and device onboarding; manage profiles, policies, and compliance settings Troubleshoot software installations, patches, drivers, printers, VPN/MFA issues, and connectivity problems Support collaboration tools and productivity suites (Microsoft 365/Office, Teams, Outlook, OneDrive,Sharepoint ) Required Qualifications and Skills: 3-7 years of end-user/desktop support experience in medium to large enterprise environments Strong expertise in PC configuration, hardware diagnostics, and operating system support (Windows 10/11, macOS) Hands-on experience with mobile device configuration, installation, and MDM (Intune or similar) Proficiency with Microsoft 365 administration basics and typical end-user applications Solid understanding of networking fundamentals (TCP/IP, DNS, DHCP, Wi-Fi) and VPN/MFA troubleshooting Experience with identity and directory services (AD/Azure AD) and basic group policy management Familiarity in outlook troubleshooting , One drive migration , OS troubleshooting Familiarity with endpoint security tools and best practices (AV/EDR, encryption, patching) Strong customer service orientation, communication skills, and ability to work independently on night shift Proven track record of meeting SLAs, documenting resolutions, and performing thorough shift handovers. Certification Requirement (Good to have): MD102(Endpoint Administrator), AZ900(Microsoft Azure Fundamentals), AZ104(Microsoft Azure Administrator) Additional Information Mandatory Skills - MD102(Endpoint Administrator), AZ900(Microsoft Azure Fundamentals) Nice to have skills - under JD Interview Mode - Virtual Interview Work Model - Hybrid Model Please let me know if you are interested in this position and send me your resume to
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