Service Manager
4 weeks ago
Company: A leading company in Horizontal Drilling Systems
Location: Patna
JOB RESPONSIBILITIES
- Specific experience in service/ repair/ maintenance of Construction/ Earth moving equipment.
- Excellent communication skills in English
- Electronics troubleshooting, Repair and maintenance and preparing record of the same
- Coordinating with resellers for service support and timely warranty registrations
- Training of reseller manpower
- Regular meetings with customers/contractors & their field personnel
- Provide training at regular intervals to the end users/contractors
- Preparing trip reports and compiling monthly activity reports
ROLE
- Reseller Training Management
- Integration of Service and Sales
- Promotion and Demonstrations
- Market Intelligence and Competitive Analysis
- Training and Development
- Customer and Reseller Feedback
SERVICE PORTFOLIO REQUIREMENTS:
- Service of Construction/ Earth moving equipment like crane, conveyer, excavator, backhoe, forklift, material handling equipment, etc.
Qualifications
EDUCATIONAL QUALIFICATIONS:
- Any B.E./ B.Tech. ONLY
- NOT DESIRED: Diploma/ B.Sc./ etc. even with MBA is not desired by client.
Additional Information
Experience in Microsoft Office, especially MS Excel, MS Word.
Proficient in written and spoken English as well as native language
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