Salesforce Technical Architect

3 weeks ago

Hyderabad, India Wikilabs Full time

Hiring: Salesforce Technical Architect – Sales Cloud
Location: Hitech City, Hyderabad
Experience: 12–15 Years (7+ in Salesforce)

About the Role:
We're seeking a Salesforce Technical Architect to design and lead large-scale sales Cloud projects. You'll define system architecture, manage integrations, set best practices, and guide global teams while partnering with business leaders.

Key Responsibilities:

  • Design Salesforce Service Cloud architecture (Case Mgmt, Knowledge Base, Omni-Channel, CTI, Service Console).
  • Define data models, security, integrations, and governance.
  • Lead & mentor Salesforce teams.
  • Drive integrations with ERP, telephony, and middleware.
  • Stay current with Salesforce releases, AI, and automation.

Requirements:

  • 12–15 years IT (7+ in Salesforce).
  • Strong expertise in Service Cloud, Apex, Lightning, Visualforce, APIs, integrations.
  • Experience in system performance, security, and governance.
  • Leadership & excellent communication skills.

Preferred Certifications:
Salesforce CTA (preferred), Application/System Architect, Service Cloud Consultant, Developer & Admin.

Job Types: Full-time, Permanent

Pay: ₹4,000, ₹4,500,000.00 per year

Benefits:

  • Provident Fund

Experience:

  • Salesforce: 10 years (Required)

Work Location: In person

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