Product Owner

2 weeks ago


Pune, India Western Union Full time

Product Owner, Payments - Pune, India  Are you ready to join an advanced team in a global company and participate in the creation and development of new products and features? Want to join an organization looking to disrupt the financial services industry? Join Western Union as a Product Owner. Western Union powers your pursuit  In this role you will work as a member of the Payment Product team. You will ensure that Western Union has best-in-class product capabilities, which will enable our customers to have the best possible experience. You will own and set the strategy for your product line and be accountable for execution upon that strategy.  Key Responsibilities • Require 6+ years overall in Product Management / Product Ownership• Cross-Border Payments | Inward Remittances | FinTech / Banking domain preferred/• Own the product vision, roadmap, and KPIs for funds out payments and related customer experiences.• Translate business goals into clear product requirements, user stories, and prioritized backlogs.• Partner with global payment providers, banks, and internal operations to streamline settlement, reconciliation, and tracking of inbound funds.• Ensure regulatory compliance and risk controls across multiple payment corridors (AML, KYC, sanctions, FX, etc.).• Work closely with engineering and design teams to deliver intuitive, scalable payment features with measurable customer impact.• Analyze customer feedback, operational data, and payment metrics to continuously optimize conversion and delivery times.• Collaborate with marketing, support, and analytics teams to enhance customer trust and transparency in cross-border transactions.• Champion a customer-centric culture, ensuring product decisions balance innovation, compliance, and usability. Role Requirements • Deep understanding of cross-border payment ecosystems, inward remittances, and money movement flows (SWIFT, local clearing, wallets, FX, etc.).• Proven experience in product ownership or management in financial services, payments, or fintech domains.• Strong analytical mindset; ability to use data and metrics to inform decisions.• Excellent communication skills; able to work effectively across business, technical, and regulatory teams.• Demonstrated leadership in agile environments, with the ability to manage shifting priorities.• Passionate about delivering simple, reliable, and transparent payment experiences for customers.• Preferred Qualifications• Experience integrating or managing payment partners (banks, PSPs,aggregators ).• Familiarity with inward payment • Exposure to APIs, payment orchestration, and transaction monitoring systems.• Strong sense of ownership, curiosity, and a “can-do” attitude. will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few( Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment. Your India specific benefits include:• Employees Provident Fund (EPF)• Gratuity Payment• Public holidays• Annual Leave, Sick leave, Compensatory leave, and Maternity / Paternity leave• Annual Health Check up• Hospitalization Insurance Coverage (Mediclaim)• Group Life Insurance, Group Personal Accident Insurance Coverage, Business Travel Insurance• Cab Facility• Relocation Benefit Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate. Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week.


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