Customer Care Executive

3 weeks ago


Mumbai, Maharashtra, India Peoplemint Consultants Full time
Customer Care Executive - Inbound Process

A key role in our organization, the Customer Care Executive - Inbound Process will be responsible for providing exceptional customer service through phone calls and ensuring customers receive accurate information about our insurance products and services.

Key Responsibilities:
  • Respond to customer inquiries through phone calls, providing timely and accurate information.
  • Supply accurate and up-to-date information about our insurance products and services.
  • Resolve customer issues and concerns professionally and efficiently.
  • Collaborate with team members to ensure customer satisfaction and improve overall customer experience.
  • Maintain detailed records of customer interactions and transactions using contact management tools and CRM software.
Requirements:
  • Bachelor's degree from a recognized institution.
  • At least one year of experience in inbound process or customer service.
  • Good communication skills and ability to work in a team environment.
  • Age: 30 years and below.
About Our Team:

We are committed to creating a positive and supportive work environment that promotes teamwork and a strong work ethic. If you are a motivated individual with excellent communication skills, we encourage you to apply for this exciting opportunity.



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