International voice process

4 weeks ago

Chennai, India ACSASS IT Full time

Join our dynamic team as an International Voice Process Associate and make a global impact We're seeking passionate professionals to enhance customer experiences across diverse international markets. This exciting role offers comprehensive training, career growth opportunities, and the chance to work with cutting-edge technology while delivering exceptional service worldwide.

As our customer champion, you'll be the vital connection between our company and clients globally, ensuring every interaction exceeds expectations.

Key Responsibilities

  • Customer Excellence: Handle international inbound/outbound calls with professionalism and care
  • Technical Support: Troubleshoot and resolve service-related issues efficiently
  • Solution-Focused Service: Provide timely, personalized responses to customer inquiries
  • Cross-Team Collaboration: Partner with internal departments for seamless problem resolution
  • Quality Assurance: Maintain detailed interaction records and ensure accurate documentation
  • Relationship Building: Conduct follow-ups to guarantee customer satisfaction and issue resolution

What We're Looking For

  • Communication Master: Excellent verbal and written English skills
  • Experience Preferred: Background in voice process or customer service roles
  • Multitasking Pro: Thrive in fast-paced environments while managing multiple priorities
  • Problem Solver: Strong analytical skills with keen attention to detail
  • People Person: Outstanding interpersonal skills with ability to connect with diverse global customers

Apply today and become part of our international success story

Job Types: Full-time, Fresher

Pay: ₹13, ₹20,000.00 per month

Benefits:

  • Food provided
  • Paid sick time

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