IT Support Associate

3 weeks ago

Delhi, Delhi, India Rooter Full time
Job Role : IT Support Associate Job Location:

East of Kailash; New Delhi (Onsite) Experience:

1-3 Years

Responsibilities: ● Installing and configuring employees computer systems ● Responding to employees IT support requests ● Meeting with employees to diagnose software, networking, or hardware issues ● Providing technical support on-site or via remote-access systems ● Offering solutions that meet the needs of the employees ● Repairing hardware malfunctions, software issues, and networking problems ● Maintaining good employee relations ● Tracking and managing work records ● Compiling job reports

Requirements: ● Bachelor's degree in information technology or computer science ● 1-3 years of in-house experience as an IT Support engineer for 100 plus employee's organization ● Proven work experience as a technical support engineer ● Knowledge of web services, API, and IP-based protocols ● Knowledge of computer hardware and networking systems ● Good time management skills ● Good interpersonal skills ● Ability to troubleshoot complex hardware and software issues ● Excellent written and verbal communication skills ● Ability to think critically

About Rooter ++ : Rooter has transformed from being a Live Streaming Platform hosting India's largest community of 85 Mn+ gamers and 1.5 Mn+ creators, a strong partner for brands and publishers to connect with Gamers, to now also offering a marketplace called 'Rooter Shop' for digital gaming currencies. Rooter Shop is the result of our belief in the propensity of Indian gamers to spend online on games, accessories and other digital assets. Our unique proposition as a tech consumer platform sitting at the convergence of 3 large macro trends - gaming, content and commerce, gives us immense confidence to say that we're here for the long haul, building an enduring Gaming brand out of India. Website:

LinkedIn:

Check out our Product :

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