
E-Commerce Manager
3 weeks ago
Position: E-Commerce Manager
Location: Villianur, Pondicherry
Experience Required: 5–10 years in e-commerce / digital marketing / online sales
Salary Range: (₹15,000 – ₹20,000 per month)
Education: Bachelor's / Master's degree in Business Administration, Marketing, E-Commerce, or related field
Job Summary
We are seeking a highly motivated and strategic E-Commerce Manager to oversee and grow our online business. The role involves managing product listings, online sales channels, digital marketing campaigns, customer experience, and overall e-commerce operations to maximize sales and profitability.
Key Responsibilities
- Develop and implement effective e-commerce strategies to increase sales and brand visibility.
- Manage online marketplaces (Amazon, Flipkart, Myntra, etc.) and company's own website.
- Oversee product catalog management, pricing, inventory, and promotions.
- Plan and execute digital marketing campaigns (SEO, SEM, social media, email marketing, paid ads).
- Track KPIs like website traffic, conversion rates, ROI, and customer engagement.
- Ensure smooth order fulfillment, logistics coordination, and timely delivery.
- Analyze competitor trends, market insights, and customer behavior.
- Collaborate with marketing, sales, design, and IT teams to enhance user experience.
- Handle customer service escalations and improve customer satisfaction levels.
- Regularly prepare sales reports and present insights to management.
Required Skills & Competencies
- Strong knowledge of e-commerce platforms (Shopify, WooCommerce, Magento, etc.).
- Experience in online marketplaces (Amazon Seller Central, Flipkart Seller Hub, etc.).
- Proficiency in digital marketing tools (Google Ads, Facebook Ads, SEO, Analytics).
- Excellent analytical, problem-solving, and decision-making skills.
- Ability to manage budgets and maximize ROI.
- Strong communication, leadership, and team management abilities.
- Familiarity with logistics, payment gateways, and customer support systems.
Key Skills (Short Points)
- E-Commerce Operations Management
- Digital Marketing & SEO/SEM
- Marketplace Management (Amazon/Flipkart)
- Data Analytics & Reporting
- Inventory & Order Management
- Customer Relationship Management (CRM)
Team Leadership
Job Type: Full-time
Pay: ₹15, ₹20,000.00 per month
Benefits:
- Cell phone reimbursement
Work Location: In person
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