Relationship Manager

1 week ago

Delhi, India Elevatoz Loyalty Full time
About Us

At Elevatoz Loyalty, we believe in the power of relationships. We specialize in creating tailored loyalty and engagement programs that help businesses across industries build lasting connections with their customers, channel partners, and key stakeholders. From retailers to architects, we develop end-to-end solutions that drive brand loyalty, engagement, and business growth.

We are a rapidly expanding company, serving clients in sectors like manufacturing, agriculture, and construction materials, with innovative technology-driven programs that deliver measurable results. As part of our ongoing growth, we’re scaling up our Architect Loyalty & Engagement endeavours, where we aim to foster deeper relationships between architects and the brand through customized loyalty strategies.

At Elevatoz, we are deeply committed to providing our employees with opportunities to grow, innovate, and lead. Our dynamic work environment encourages professional development, creativity, and collaboration, making Elevatoz a place where your career can truly thrive.

Role Overview

As a Relationship Manager, you will be at the forefront of architect engagement, helping our client brand shape meaningful relationships with the Architect community and ensuring the growth & success of the program. This role provides for tremendous growth opportunities for young & driven individuals who are ready to make an impact and advance their careers in a fast-growing company.

Key Responsibilities

• Build strong relationships with architects by understanding their needs, industry challenges, and business goals.

• Develop and execute strategies to enhance architect participation and loyalty in the program.

• Be the primary point of contact for architects, ensuring program satisfaction and a seamless experience.

• Analyze program performance, offering insights and recommendations to the Program Manager to improve engagement and outcomes.

• Work closely with internal teams to create relevant, value-driven content and offers for program participants.

• Drive engagement through participation in networking & non-networking events, seminars, and webinars, while gathering valuable feedback from architects.

• Ensure timely delivery and fulfilment of program rewards and other services.

Qualifications & Skills

• Experience in the architecture industry or related fields such as interior design, construction, or building materials.

• Strong understanding of loyalty programs, customer engagement, or sales incentive strategies.

• Excellent communication, negotiation, and relationship-building skills.

• Analytical mindset with the ability to assess data and drive performance improvements.

• Bachelor’s degree in architecture, business, marketing, or related fields is preferred.

• Familiarity with CRM systems and project management tools is a plus.

What We Offer

• Competitive salary and performance-based incentives.

• Tremendous opportunities for personal and professional growth.

• Collaborative, innovative, and supportive work culture.

• Exposure to cutting-edge loyalty programs within a rapidly growing organization.

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