Head of Outsourced call center/ BPO
9 hours ago
Position : Head of outsourced Call-center / BPO
Experience : 5 - 10 years
Salary : ₹ 12 lacs - 16 lacs PA
Location : Gurugram
Job description
Outsourcing call center "Yellow Calls" provides high-quality services to customers, including telemarketing, customer support, database collection, and market monitoring. Currently, we are seeking a Head of Call Centre in India.
Responsibilities:
- Ensuring the efficient and profitable overall functioning of the Call Centre.
- Staff management.
- Budgeting, cost management, financial performance analysis, and handling accounts receivable.
- Responsible for business development, actively looking for new customers and maintaining current ones.
- Participation in strategic planning and decision-making.
- Interaction with the Head Office.
- Standardization and streamlining of all the operational processes within the Call Centre.
Who we are looking for:
- Experience working as an Operational Manager or Business Development Manager or a Head of a call center which provides services to external clients (not in-house).
- Experience managing teams of at least 30 people.
What we offer:
- Challenging assignment in an international company.
- Growth perspective.
- Competitive salary starting from 100,000 rupees per month (incentives extra).
Role Business Head
Industry Type BPO / Call Centre
Department Strategic & Top Management
Employment Type
Role Category Top Management
Education
UG : Any Graduate
PG :
Doctorate :
Key Skills
#Managerjobs #headofbpojobs #gurugramjobs
-
Head of Outsourced call center/ BPO
16 hours ago
Gurugram, India Rajuladev's Infocom Pvt Ltd Full timePosition : Head of outsourced Call-center / BPOExperience : 5 - 10 yearsSalary : ₹ 12 lacs - 16 lacs PALocation : GurugramJob descriptionOutsourcing call center "Yellow Calls" provides high-quality services to customers, including telemarketing, customer support, database collection, and market monitoring. Currently, we are seeking a Head of Call Centre...
-
Head of Outsourced call center/ BPO
21 hours ago
Gurugram, India Rajuladev's Infocom Pvt Ltd Full timePosition : Head of outsourced Call-center / BPOExperience : 5 - 10 yearsSalary : ₹ 12 lacs - 16 lacs PALocation : GurugramJob descriptionOutsourcing call center "Yellow Calls" provides high-quality services to customers, including telemarketing, customer support, database collection, and market monitoring. Currently, we are seeking a Head of Call Centre...
-
gurugram, India Rajuladev's Infocom Pvt Ltd Full timePosition : Head of outsourced Call-center / BPOExperience : 5 - 10 yearsSalary : ₹ 12 lacs - 16 lacs PALocation : GurugramJob descriptionOutsourcing call center "Yellow Calls" provides high-quality services to customers, including telemarketing, customer support, database collection, and market monitoring. Currently, we are seeking a Head of Call Centre...
-
Bpo International
1 month ago
Gurugram, Haryana, India MarketWick pvt ltd Full timeA BPO (Business Process Outsourcing) International company provides outsourcing services across borders, offering a range of business processes to clients globally. The primary goal is to help businesses streamline operations, reduce costs, and focus on core competencies by outsourcing non-core tasks. Here’s an overview of BPO International services: Key...
-
Tele Calling Executive
5 months ago
Gurugram, Haryana, India Shivangi Group of Management Full timeGurgaon Urgent Opening Tele Calling Executive From Gurgaon Location. Experience; - Min 6 Months Good Communication Skills Required - Experience- 0 - 2 Years- Salary- 1 Lac 50 Thousand To 2 Lac P.A.- Industry- ITES / BPO / KPO / LPO / Customer Service- Qualification- Secondary School- Key Skills- Good Communications skill Telecaller Telesales Telemarketing...
-
International Bpo Calling
3 months ago
Gurugram, Haryana, India Eserv Consulting Full timeLocation: [Gurgaon] Company: [International BPO] Position: International Calling Specialist Experience Required: Minimum 6 months in International BPO Fluent English Call/WhatsApp - 9355510911 **Benefits**: - Health insurance - Provident Fund Schedule: - Day shift - Rotational shift Supplemental Pay: - Performance bonus **Experience**: - total...
-
BPO Executive
6 months ago
Gurugram, India The Career Next Full timeThe BPO executives are supposed to monitor many tasks and the work in the back office which includes helping customers or clients with billing or purchasing or if the customer wishes to create an account for any product and much more. BPO operation particularly means giving the contract to a third party vendor to carry out the back-office tasks. Usually, big...
-
Bpo Call Center Fresher
7 days ago
Gurugram, Haryana, India NYMPHIS EDUCATION PRIVATE LIMITED Full time**Responsibilities** : Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. Engaging in active listening with callers, confirming or clarifying...
-
Customer Service Executive Bpo Call Center
3 months ago
Gurugram, Haryana, India Eserv Consulting Full timeCustomer Service / International BPO / Fresher / Experienced Freshers and experienced both can Apply Excellent English Salary - up to 35k Graduate / U.G with experience Excellent English Communication Skills Immediate Joiner Call & Whatsapp: - 9355510911 **Benefits**: - Health insurance - Provident Fund Schedule: - Day shift - Rotational...
-
Center Head
5 months ago
Gurugram, India HBS - Hiringlabs Business Solutions Full timeJob OverviewCenter Head position with 4-10 years of experience, senior level, based in Gurgaon, Chennai. Full-Time employment Qualifications and SkillsLeadershipTeam ManagementStrategic PlanningBudget ManagementCustomer ServiceOperations ManagementCommunicationProfit & Loss ManagementRoles and ResponsibilitiesLead the center operations, overseeing all...
-
Call Center Agent
5 months ago
Gurugram, Haryana, India Florida Flyers Flight Academy, Inc. Full timeAbout the Call Center Representative Position We’re seeking a personable, customer service oriented individual to join our team as a Call Center Representative. As the primary link between our company and both current and potential clients, you’ll be responsible for providing top-notch assistance to those reaching out to us over the phone. In addition...
-
Gurugram, Haryana, India Eserv Consulting Full timeAnswering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. Engaging in active listening with callers, confirming or clarifying information and diffusing...
-
Gurugram, India Skyjumper Sports and Amusements Pvt Ltd Full timeAbout Us:SkyJumper Sports and Amusements Pvt Ltd is the fastest-growing Indoor Amusement Center chain, delivering fun, excitement, and unforgettable experiences for families and friends. Under the brands “SkyJumper Trampoline Park” and “SkyJumper GoBananas,” we operate 16 locations across 13 cities, featuring attractions like Trampoline Parks, Soft...
-
Gurugram, India Skyjumper Sports and Amusements Pvt Ltd Full timeAbout Us: SkyJumper Sports and Amusements Pvt Ltd is the fastest-growing Indoor Amusement Center chain, delivering fun, excitement, and unforgettable experiences for families and friends. Under the brands “SkyJumper Trampoline Park” and “SkyJumper GoBananas,” we operate 16 locations across 13 cities, featuring attractions like Trampoline Parks, Soft...
-
Call Center Agent
5 months ago
Gurugram, Haryana, India VLCC Wellness International Full timeJob Overview: As a Call Center Staff member, you will be responsible for handling incoming and outgoing calls in a professional and efficient manner. Your primary goal will be to assist customers or clients with their inquiries, concerns, or requests while maintaining a high level of customer satisfaction. You will be expected to follow established...
-
Senior Manager
3 months ago
Gurugram, India IGT Solutions Full timeAbout the Organization - IGT Solutions Pvt LtdIGT Solutions Pvt Ltd is a leading IT & BPM services provider committed to deliver innovation and business excellence across the entire spectrum of Travel, Transportation and Hospitality domain. The company offers integrated IT-BPM services comprising of Application Development and Maintenance, Mobility, Testing,...
-
Senior Manager
2 months ago
gurugram, India IGT Solutions Full timeAbout the Organization - IGT Solutions Pvt Ltd IGT Solutions Pvt Ltd is a leading IT & BPM services provider committed to deliver innovation and business excellence across the entire spectrum of Travel, Transportation and Hospitality domain. The company offers integrated IT-BPM services comprising of Application Development and Maintenance, Mobility,...
-
Senior Manager
2 months ago
gurugram, India IGT Solutions Full timeAbout the Organization - IGT Solutions Pvt LtdIGT Solutions Pvt Ltd is a leading IT & BPM services provider committed to deliver innovation and business excellence across the entire spectrum of Travel, Transportation and Hospitality domain. The company offers integrated IT-BPM services comprising of Application Development and Maintenance, Mobility, Testing,...
-
Senior Manager
3 months ago
Gurugram, India IGT Solutions Full timeAbout the Organization - IGT Solutions Pvt Ltd IGT Solutions Pvt Ltd is a leading IT & BPM services provider committed to deliver innovation and business excellence across the entire spectrum of Travel, Transportation and Hospitality domain. The company offers integrated IT-BPM services comprising of Application Development and Maintenance, Mobility,...
-
Senior Manager
3 months ago
Gurugram, India IGT Solutions Full timeAbout the Organization - IGT Solutions Pvt LtdIGT Solutions Pvt Ltd is a leading IT & BPM services provider committed to deliver innovation and business excellence across the entire spectrum of Travel, Transportation and Hospitality domain. The company offers integrated IT-BPM services comprising of Application Development and Maintenance, Mobility, Testing,...