Social Media Moderator

5 days ago


Bangalore, India GoMark.ai Full time
Social Media Moderator

Position Title : Social Media Moderator

Department : Marketing/Customer Support

Location : Remote/Office-Based

Role Overview :

We are seeking a skilled and proactive Social Media Moderator to manage online communities and ensure positive, engaging, and respectful interactions across our social media platforms. The ideal candidate will monitor, moderate, and respond to comments, messages, and user-generated content while upholding brand guidelines and fostering a healthy digital environment.

Key Responsibilities :
  1. Content Moderation :
  • Monitor comments, posts, and user interactions on all social media channels (e.g., Facebook, Instagram, Twitter, LinkedIn, etc.).
  • Remove inappropriate, harmful, or spam content as per company policies.
  • Escalate critical issues to the relevant teams promptly.
  1. Engagement Management :
  • Respond to queries, comments, and messages promptly and professionally.
  • Foster meaningful conversations to build community trust and engagement.
  • Highlight trending discussions and user concerns to the marketing or content team.
  1. Brand Reputation Management :
  • Protect the brand's image by ensuring all interactions align with company values.
  • Address negative feedback diplomatically while maintaining a professional tone.
  1. Reporting & Insights :
  • Track and report community activity, sentiment, and emerging trends.
  • Provide insights and recommendations for improving community engagement.
  1. Collaborations :
  • Work closely with the social media, marketing, and customer support teams.
  • Suggest creative ways to enhance the brand's online presence.
Key Requirements :
  1. Experience :
  • Proven experience as a Social Media Moderator or in a similar role.
  • Familiarity with major social media platforms and community management tools.
  1. Skills :
  • Strong written communication skills with attention to detail.
  • Ability to handle sensitive issues tactfully and professionally.
  • Basic understanding of social media analytics.
  1. Personality Traits :
  • Patient, empathetic, and solutions-oriented.
  • Creative thinker with a passion for engaging online communities.
  • Proactive and able to work independently in a fast-paced environment.

Preferred Qualifications :

  • Knowledge of tools like Hootsuite, Sprout Social, or Meta Business Suite.
  • Basic familiarity with social media advertising.
  • Fluency in multiple languages is a plus.

What We Offer :

  • Competitive compensation package.
  • Opportunities for professional growth and upskilling.
  • A supportive and collaborative work environment.

Join us to create positive and engaging digital experiences



  • bangalore, India GoMark.ai Full time

    Social Media Moderator Position Title : Social Media ModeratorDepartment : Marketing/Customer SupportLocation : Remote/Office-BasedRole Overview :We are seeking a skilled and proactive Social Media Moderator to manage online communities and ensure positive, engaging, and respectful interactions across our social media platforms. The ideal candidate will...


  • bangalore, India GoMark.ai Full time

    Social Media ModeratorPosition Title: Social Media ModeratorDepartment: Marketing/Customer SupportLocation: Remote/Office-BasedRole Overview:We are seeking a skilled and proactive Social Media Moderator to manage online communities and ensure positive, engaging, and respectful interactions across our social media platforms. The ideal candidate will monitor,...

  • Content Moderator

    1 month ago


    bangalore, India Eloelo Full time

    Exciting Opportunity at Eloelo: Join the Future of Social Media with India’s largest Live Streaming & Social Gaming PlatformAre you ready to be a part of the dynamic world of live streaming and social gaming? Look no further! Eloelo, an innovative Indian platform founded in February 2020 by ex-Flipkart veteran Saurabh Pandey, is on the lookout for...

  • Content Moderator

    4 weeks ago


    bangalore, India Eloelo Full time

    Exciting Opportunity at Eloelo: Join the Future of Social Media with India’s largest Live Streaming & Social Gaming Platform Are you ready to be a part of the dynamic world of live streaming and social gaming? Look no further! Eloelo, an innovative Indian platform founded in February 2020 by ex-Flipkart veteran Saurabh Pandey, is on the lookout for...


  • bangalore, India Moksha Media Group Full time

    This candidate will be placed atTMRW, House of Brands Officebut will beon the rolls of Moksha.Designation- Copywriter- Social Media handlingSalary- Max 8 lacs per annumExp- Min 3 yearsLocation- BangalorePlease share your work portfolio of fashion or beauty work only (Mandate).Candidates with less than a month's notice period will only be preferredTMRW House...


  • bangalore, India Moksha Media Group Full time

    This candidate will be placed at TMRW, House of Brands Office but will be on the rolls of Moksha. Designation- Copywriter- Social Media handling Salary- Max 8 lacs per annum Exp- Min 3 years Location- Bangalore Please share your work portfolio of fashion or beauty work only (Mandate). Candidates with less than a month's notice period will only be...


  • bangalore, India Dharma Media Consultants Full time

    About Dharma Media Consultants:We are an award-winning brand-building company that has been working within the Corporate, PE-VC, Impact, and Startup ecosystem providing effective, targeted, and well-conceived PR and communications strategies.We have an excellent body of work and manage exciting Client Partners. We are ambitious and hard-working, and...


  • bangalore, India Dharma Media Consultants Full time

    About Dharma Media Consultants:We are an award-winning brand-building company that has been working within the Corporate, PE-VC, Impact, and Startup ecosystem providing effective, targeted, and well-conceived PR and communications strategies.We have an excellent body of work and manage exciting Client Partners. We are ambitious and hard-working, and...


  • bangalore, India Dharma Media Consultants Full time

    About Dharma Media Consultants: We are an award-winning brand-building company that has been working within the Corporate, PE-VC, Impact, and Startup ecosystem providing effective, targeted, and well-conceived PR and communications strategies. We have an excellent body of work and manage exciting Client Partners. We are ambitious and hard-working, and...


  • Bangalore, India Moksha Media Group Full time

    This candidate will be placed at TMRW, House of Brands Office but will be on the rolls of Moksha. Designation- Copywriter- Social Media handling Salary- Max 8 lacs per annum Exp- Min 3 years Location- Bangalore Please share your work portfolio of fashion or beauty work only (Mandate). Candidates with less than a month's notice period...


  • bangalore, India Eleve Media - An Influencer Marketing Platform Co. Full time

    We are seeking an innovative and passionate Social Media Content Creator to join our vibrant team. Key Responsibilities: Instagram Content Creation: Develop visually appealing and creative content (images, videos, reels, stories) that resonates with our target audience and drives engagement. LinkedIn Content Creation: Create professional, engaging posts,...


  • bangalore, India Social Beat Full time

    Social Beat is a digital growth partner for leading brands and hyper scaling startups in India. With a 300+ strong team of digital experts across Bengaluru, Mumbai, NCR and Chennai, they are India's fastest-growing independent digital marketing solutions company and manage 3% of digital media investment in India Social Beat is a Google Premier Partner,...


  • Bangalore, India Virallens Full time

    Job Title: Social Media Executive Location: Bangalore Experience: 0-6 months Employment Type: Full-time, On-Site We are looking for an enthusiastic and creative Social Media Executive to help manage social media presence across various platforms. This entry-level role is perfect for someone with a passion for social media, a keen eye for detail, and...


  • bangalore, India Virallens Full time

    Job Title: Social Media Executive Location: Bangalore Experience: 0-6 months Employment Type: Full-time, On-Site We are looking for an enthusiastic and creative Social Media Executive to help manage social media presence across various platforms. This entry-level role is perfect for someone with a passion for social media, a keen eye for detail, and a...


  • Bangalore, India Unigage Full time

    Social Media executive Job Brief Role Summary: As a Social Media executive, you will assist in developing and implementing a comprehensive social media and content strategy to enhance brand visibility, engage with our target audience, and drive business growth. You will work collaboratively with social media managers, strategists, content creators, and...


  • bangalore, India Unigage Full time

    Social Media executive Job Brief Role Summary: As a Social Media executive, you will assist in developing and implementing a comprehensive social media and content strategy to enhance brand visibility, engage with our target audience, and drive business growth. You will work collaboratively with social media managers, strategists, content creators, and...


  • Bangalore, India LWYD Interactive Full time

    Role: Social Media Manager Position Overview: We are seeking a talented Social Media Manager to join our dynamic marketing team. As a Social Media Manager, you will be responsible for developing and executing our social media strategies, managing our online presence, and driving engagement across various social media platforms. This role requires a...


  • bangalore, India Virallens Full time

    Job Title: Social Media ExecutiveLocation: BangaloreExperience: 0-6 monthsEmployment Type: Full-time, On-SiteWe are looking for an enthusiastic and creative Social Media Executive to help manage social media presence across various platforms. This entry-level role is perfect for someone with a passion for social media, a keen eye for detail, and a desire to...


  • bangalore, India Social Beat Full time

    Social Beat is a digital growth partner for leading brands and hyper scaling startups in India. With a 300+ strong team of digital experts across Bengaluru, Mumbai, NCR and Chennai, they are India's fastest-growing independent digital marketing solutions company and manage 3% of digital media investment in India Social Beat is a Google Premier Partner,...


  • bangalore, India Social Beat Full time

    Social Beat is a digital growth partner for leading brands and hyper scaling startups in India. With a 300+ strong team of digital experts across Bengaluru, Mumbai, NCR and Chennai, they are India's fastest-growing independent digital marketing solutions company and manage 3% of digital media investment in India Social Beat is a Google Premier Partner,...