Azure Support Engineer

Top 3 skills which is mandatory
Hands-on expertise with Azure services
Azure DevOps and Integration Experience
Strong problem-solving and communication skills

Job Title: Application Support Engineer Azure dev / Integration

Position Summary:

An Application Support Engineer maintains IT solutions within a technology domain, ensuring performance, security, and scalability across processes, systems, applications, and infrastructure. They troubleshoot issues, optimize workflows, implement automation, and collaborate with cross-functional teams to enhance technology and business operations while adhering to industry best practices and compliance to architecture and standards. They also specialize in building knowledge on end-to-end application integration, working across both frontend and backend technologies and across technology stacks while supporting cloud services, and Azure DevOps practices.

Essential Duties and Responsibilities:

Proactively monitor Azure environments (including hosted applications), detect anomalies, and resolve issues before they impact business operations.
Continuously identify opportunities to optimize and enhance system performance.
Adapt communication style to effectively convey solutions to different audiences based on their needs.
Listen attentively and respectfully to understand customer needs and provide appropriate solutions.
Keep stakeholders regularly informed on progress, including updates on changing priorities or timelines.
Exercise sound judgment when handling confidential or sensitive information.
Take initiative and accept accountability for results, without shifting blame for setbacks.
Stay current with industry knowledge and apply new principles and practices to ongoing work.
Demonstrate creativity and resourcefulness in solving problems, leveraging both independent ideas and those of others.
Consistently meet agreed-upon quality and productivity standards.
Collaborate with team members and stakeholders to identify root causes and implement lasting solutions.
Make well-informed decisions that consistently achieve the desired outcomes.
Remain updated on the latest Azure services, tools, and best practices specific to government cloud environments.
Clearly and concisely document application support processes, solutions, and architectural flows.

Required Skills and Experience:

Bachelor's degree in STEM or a related field (equivalent professional experience may substitute).
3 5 years of experience in the responsibilities and technical skills outlined in this job description.
Hands-on experience with Azure services, including App Service, Functions, API Management, Logic Apps, Service Bus, and Storage.
Strong understanding of cloud security best practices and identity management using Azure AD.
Familiarity with database technologies such as Azure SQL Database and Cosmos DB.
Proven problem-solving, analytical, and communication skills.
Experience in designing and developing RESTful APIs.
Knowledge of microservices architecture.
Practical experience with Azure DevOps.
Experience with integration platforms such as Azure Logic Apps or similar tools.
Proficiency in containerization and microservices technologies, including Docker and Kubernetes.
Preferred certifications (one or more):

Microsoft Certified: Azure Developer Associate (AZ-204)
Microsoft Certified: .NET Developer Associate
Microsoft Certified: DevOps Engineer Expert (AZ-400)

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With over 17 years of experience, VDart combines staffing expertise with technology solutions to help organizations modernize their operations and build skilled workforce capabilities across multiple sectors.