 
						Senior Operations Manager
4 weeks ago
✨ Role: Senior Manager – Operations
Location: Malad, Mumbai
We’re looking for a strategic and experienced Senior Operations Manager to lead our Trust & Safety customer support function. This role focuses on managing sensitive customer interactions, fraud prevention, account integrity, and escalations in a high-trust environment.
Key Responsibilities:
- Lead trust-related customer support operations across global markets
- Manage escalations, fraud investigations, and account safety protocols
- Drive operational excellence, team performance, and SLA adherence
- Collaborate with legal, compliance, and product teams to uphold safety standards
- Mentor team leads and build a culture of integrity and accountability
What We’re Looking For: ✅ Proven experience in customer support operations (Trust & Safety preferred) ✅ Strong leadership, analytical, and stakeholder management skills ✅ Excellent communication and crisis-handling abilities ✅ Willingness to work in a 24×7 rotational shift
- 
					  Senior Manager1 week ago 
 Mumbai, Maharashtra, India Brookdale Senior Living Full time ₹ 20,00,000 - ₹ 25,00,000 per yearDepartmentRevenue | RevenueJob posted onSep 02, 2025Employee TypePermanentExperience range (Years)5 years - 7 yearsFunctional AreaMaster Team NameSr. Manager – Revenue (Business Strategy & Growth)Emeritus is committed to teaching the skills of the future by making high-quality education accessible and affordable to individuals, companies, and governments... 
- 
					  Senior Operations Manager4 days ago 
 Mumbai, India TP Full timeWe’re Hiring at Teleperformance! ✨ Role: Senior Manager – Operations Location: Malad, Mumbai We’re looking for a strategic and experienced Senior Operations Manager to lead our Trust & Safety customer support function. This role focuses on managing sensitive customer interactions, fraud prevention, 
- 
					  AVP, Investment Operations1 week ago 
 Mumbai, Maharashtra, India Ares Operations Full time ₹ 5,00,000 - ₹ 15,00,000 per yearAres is looking for an AVP to join the Mumbai Investment Operations team. The ideal candidate would have experience working in loan servicing. Serve as primary escalation contact and day to day manager for the loan operations team in Mumbai. 
- 
					  VAPT Manager/ Senior Manager2 weeks ago 
 Mumbai, Maharashtra, India Cubical Operations LLP Full time ₹ 20,00,000 - ₹ 25,00,000 per yearJob Title:Manager / Senior Manager – VAPT with SonarQube ExpertiseJob Type:Full-TimeLocations:Mumbai, Bangalore, GurgaonExperience Required:5+ YearsRole Overview:We are seeking an experienced professional inVulnerability Assessment & Penetration Testing (VAPT)with proven expertise inSonarQube integration and implementation. The ideal candidate will be... 
- 
					  Senior Operations Manager3 weeks ago 
 Mumbai, India TP Full timeWe’re Hiring at Teleperformance! ✨ Role: Senior Manager – Operations Location: Malad, Mumbai We’re looking for a strategic and experienced Senior Operations Manager to lead our Trust & Safety customer support function. This role focuses on managing sensitive customer interactions, fraud prevention, account integrity, and escalations in a high-trust... 
- 
					  Senior Operations Manager4 weeks ago 
 Mumbai, India TP Full time🌍 We’re Hiring at Teleperformance! 🌍 ✨ Role: Senior Manager – Operations 📍 Location: Malad, Mumbai We’re looking for a strategic and experienced Senior Operations Manager to lead our Trust & Safety customer support function. This role focuses on managing sensitive customer interactions, fraud prevention, account integrity, and escalations... 
- 
					  Senior Operations Manager3 days ago 
 mumbai, India TP Full time🌍 We’re Hiring at Teleperformance! 🌍✨ Role: Senior Manager – Operations 📍 Location: Malad, Mumbai We’re looking for a strategic and experienced Senior Operations Manager to lead our Trust & Safety customer support function. This role focuses on managing sensitive customer interactions, fraud prevention, account integrity, and escalations in... 
- 
					  Senior Operations Manager4 weeks ago 
 Mumbai, India TP Full timeWe’re Hiring at Teleperformance!✨ Role: Senior Manager – OperationsLocation: Malad, MumbaiWe’re looking for a strategic and experienced Senior Operations Manager to lead our Trust & Safety customer support function. This role focuses on managing sensitive customer interactions, fraud prevention, 
- 
					  Senior operations manager6 days ago 
 Mumbai, India TP Full timeWe’re Hiring at Teleperformance!✨ Role: Senior Manager – OperationsLocation: Malad, MumbaiWe’re looking for a strategic and experienced Senior Operations Manager to lead our Trust & Safety customer support function. This role focuses on managing sensitive customer interactions, fraud prevention, 
- 
					  Senior Operations Manager2 weeks ago 
 Mumbai, India TP Full timeWe’re Hiring at Teleperformance!Role: Senior Manager – OperationsLocation: Malad, MumbaiAre you ready to take your career to the next level?Teleperformance is looking for an experienced Senior Manager – Operations. If you have expertise in managing large-scale international operations, especially in the Travel process domain, that will be a strong...