French Customer Support

4 weeks ago


Delhi, India Talent Trail Full time
Job DescriptionRemote Work - Equipment provided

Responsibilities:

Assist Customers through the various channels regarding queries about subscription, invoicing, technical troubleshooting.

Provide account and application support to Customers namely with regards to software functionality.

Provide accurate and real-time responses to the customers inquiries.

Keep records of customer interactions and transactions, recording details of inquiries, complaints, or comments, as well as actions taken.

Qualifications:

Fluent level of French (C1/C2)

English B2

Experience in Customer Service (preferable)

Good communication and soft skills

Offer:

Competitive salary

Meal allowance paid in Meal Card

Monthly performance bonus

Training by certified instructors

Private health insurance

Many other benefits

Equipment

To apply, please send your CV including your full name, phone number, and personal email address. You are giving your GDPR consent for your CV details to be shared directly with our client for the purpose of recruitment.



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