Front Office Associate

3 weeks ago

Bharatpur, India Bookmark Resorts Full time

Company DescriptionBookmark Resorts, Jogi Mahal, RanthamboreRole DescriptionThis full-time Front Office Associate role is an on-site position located in Sawai Madhopur. Responsibilities include greeting and assisting guests at the front desk, handling check-in and check-out procedures, managing reservations, addressing guest inquiries, and maintaining effective communication with the team. The role also involves ensuring smooth day-to-day operations of the front office while delivering exceptional customer service to all guests.QualificationsStrong skills in Receptionist Duties, Check-in procedures, and managing guest check-outsExceptional Customer Service and Phone Etiquette capabilitiesEffective Communication skills, both verbal and writtenAbility to multitask and maintain professionalism in a fast-paced environmentPrior experience in the hospitality sector or a similar front office role is preferredProficiency in using reservation systems or property management software is a plus

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