Merchant Success Manager, Enterprise

1 day ago

Prayagraj, India SHOPLINE Full time

Main Responsibilities: Collaborate with KA-level customers to understand their business needs and develop tailored plans and solutions to ensure smooth onboarding and successful implementation. Observe the full lifecycle GMV performance of customers, analyze sales data and trends, identify growth opportunities and potential risks, and devise corresponding strategies and action plans. Set GMV goals in collaboration with customers, track actual performance, monitor key metrics, and make timely adjustments to strategies to achieve the desired GMV objectives. Analyze market and industry trends, stay updated on competitors' dynamics and best practices, and provide strategic advice and market insights to customers to drive GMV growth. Coordinate internal team resources, work closely with sales, product, and technical teams to ensure timely project delivery and attainment of GMV goals. Maintain close communication with customers, establish and nurture strong partnerships, promptly address customer needs and issues, and provide solutions and support. Monitor customers' operational performance and results, collaborate with them to develop growth strategies and optimization plans to enhance their online business's GMV performance and profitability.   Requirements: Experience in project management within agencies or similar environments, with a focus on technology stacks like Shopify and BigCommerce, and familiarity with the implementation and operational processes of e-commerce platforms. Strong customer management and communication skills, with the ability to build solid relationships with KA-level customers and understand and fulfill their requirements. Excellent project management skills, including planning, resource allocation, risk management, and problem-solving abilities, to ensure timely project delivery, GMV goal attainment, and customer satisfaction. Outstanding teamwork and collaboration capabilities, with the ability to closely work with sales, product, and technical teams to achieve successful customer onboarding, implementation, and GMV objectives. Business acumen and strategic thinking, enabling the analysis of market trends, competitors, and customer needs to devise GMV achievement strategies and provide appropriate solutions and recommendations. Self-driven and problem-solving attitude, maintaining high efficiency and delivering excellent results in a fast-paced environment. Powered by JazzHR

  • Product Manager, Enterprise

    1 day ago

    Prayagraj, India Australian Super Full time

    At AustralianSuper, we truly care about our colleagues.​ We know work and life are intertwined. That’s why we support the diverse needs of everyone and have policies that enable us all to thrive and be truly flexible. We ensure diversity is celebrated for the opportunity it provides us all to learn and grow and deliver better outcomes for members. We...

  • Client Success Manager

    1 day ago

    Prayagraj, India DiligenceVault Full time

    Client Success Manager – Australia (Remote) About DiligenceVault At DiligenceVault, we’re transforming how investors and fund managers collaborate. Our digital platform simplifies and automates the due diligence process — empowering over 70,000 users across 150+ countries to work smarter and faster. As we continue to grow in the APAC region, we’re...

  • Omnichannel Solutions Architect

    1 day ago

    Prayagraj, India SHOPLINE Full time

    Company Overview: Shopline is a leading ecommerce and retail POS solution provider, dedicated to empowering retail merchants with cutting-edge technology and seamless omnichannel experiences. With a strong presence in Australia, we have identified a growing demand from retail merchants seeking to implement omnichannel strategies. To meet these requirements,...

  • Enterprise engineer

    1 week ago

    Prayagraj, India Estarta Solutions Full time

    Estarta is seeking a skilled Enterprise Engineer to join our global team supporting Cisco. The role focuses on designing, implementing, and optimizing large-scale enterprise network infrastructures that enable secure, high-performing, and resilient business operations. As a key technical contributor, you will ensure the stability, scalability, and efficiency...

  • Business Development Manager

    1 day ago

    Prayagraj, India SHOPLINE Full time

    About Shopline: SHOPLINE is Asia’s largest smart commerce platform. With our customers in mind, we strive to deliver scalable commerce solutions to merchants of all sizes. We’re a full-featured platform with services including online store opening, O2O solution, retail POS systems, advertising placement, business strategy consultation, marketing, and...

  • Partner Success Manager

    1 day ago

    Prayagraj, India Microsoft Full time

    Overview At Small Medium Enterprises and Channel (SME&C), we are leading a high-growth, AI-powered global sales team—one that is deeply connected to our partners and driven by customer success. By uniting our Small Medium Business, Corporate, Strategy, and Partner teams, we are unlocking the largest customer opportunity, backed by the industry’s most...

  • Sales Team Lead

    1 day ago

    Prayagraj, India Paytm Full time

    About us : Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology....

  • School Success Manager

    1 day ago

    Prayagraj, India Atomi Full time

    Join Atomi: Reinvent how the world learns. At Atomi, we're on a mission to unlock human potential by transforming the way students learn and teachers teach. Our platform combines cutting-edge technology with a creative, human-first approach, turning complex ideas into simple, engaging experiences for students, educators, and parents everywhere. We’re...

  • Assoc. Design Director

    1 day ago

    Prayagraj, India Octopus Deploy Full time

    Octopus Deploy sets the standard for Continuous Delivery, empowering software teams to deliver value in an agile way. Over 4,000 organizations globally – including Ubisoft, Xero, Stack Overflow, NASA, and Disney – rely on our Continuous Delivery, GitOps, and release orchestration solutions. We’re a profitable scale-up of 300+ people, growing steadily....

  • Director-Enterprise Integration Architect

    2 days ago

    Prayagraj, India AstraZeneca Full time

    Introduction to role:Are you ready to take on a pivotal role in shaping the future of enterprise integration at AstraZeneca? As a Director- Enterprise Integration Architect, you'll be at the forefront of developing and implementing innovative API products and technologies. Our Global Enterprise Architect (GEA) Team is dedicated to driving innovation across...