Endeavor - Senior Business Analyst
1 month ago
JOB DESCRIPTION
Job Title : Senior Business Analyst
Department IT
Main Purpose of Job Acting as part of the IT Enterprise Solutions team, the Senior Business Analyst will collaborate with Business Analyst(s) in delivering software solutions primarily for the Media rights division, in line with business requirements and timescales.
The Senior Business Analyst will carry out general stakeholder management, requirements elicitation, create structured requirement and project documentation, compile compliance related artefacts, and manage UAT and deployment activities.
The role will be based offshore in Bangalore, India and requires the successful applicant to work with colleagues in different timezones India, the United Kingdom and the United States.
This is an excellent opportunity to work at the intersection of sports, technology, and media rights, and contribute to the growth and success of our dynamic and fast-paced organisation.
Location Based in Bangalore, India
Key Responsibilities and Accountabilities :
- Stakeholder Management: Support the Director in managing relationships with business stakeholders and end users
- Business Knowledge: Acquire an in depth understanding of the function and operation of assigned
business areas so that you can provide the highest value to the customer through the lens of the technology and systems we support
- Business Analysis: Be responsible for employing business analysis techniques and delivering business analysis artefacts:
- Project scoping/shaping initiatives
- Options analysis - Identifying options for potential solutions and assessing them for business, costs, operational and time feasibility
- Elicitation activities: Facilitating and leading requirements workshops and/or interviews to understand the business problem(s), to establish requirements, and to assess impact of change on systems, processes and journeys
- Model, shape and document requirements:
- Business process models
- System process models
- Data flow models
- Business requirements document (BRD)
- Functional requirements document (FRD)
- Collaborate with UX/UI design team to produce solution design prototypes
- Validation of deliverables: Presenting proposals and system demonstrations to business users and clients to achieve sign off
- Working closely with developers and a variety of end users to ensure technical compatibility and user satisfaction
- Support the Director with product vision and maintaining a feature roadmap
- Support the training effort to users of a new system
- Collaboration: Support project implementation through collaboration with business stakeholders, business analysts, project managers, UX/UI design team, developers, DBAs, infrastructure engineers, cyber security engineers, and compliance teams
- Project Management: Be responsible for overseeing the on-time implementation of systems or system modules, including performing basic project management duties :
- Project initiation duties
- Stakeholder analysis
- Project planning
- Budget tracking
- RAID register
- Stakeholder communications & reporting
- Compiling compliance related documentation and supporting audit related requests
- Product Support: Be responsible for product maintenance and support.
This includes :
- Acting as the functional subject matter expert
- Be responsible for documenting any change requests in well-defined user stories and
to follow internal protocol for review and approval
- Be responsible in monitoring and resolving application issues (assigned) raised
through our corporate helpdesk
- Investigate problems and other requests for support and determine appropriate
actions to take, be it escalation or further investigation.
- Liaise with the application managers and solutions teams when necessary to resolve issues requiring more specialized intervention Person Specification
Knowledge and Experience Mandatory :
- Established experience as a Senior Business Analyst with a proven track record of delivering complex, bespoke sales systems and/or enterprise implementation projects
- Experience of developing and employing functional project artefacts (Project scope, business requirements specification, process diagrams, user stories, user interface design, UAT
scripts)
- Evidence of managing relationships with business stakeholders and influencing crossfunctional teams, ensuing close collaboration with design and development teams
- Experience in leading projects and performing basic project management duties Desirable
- Working knowledge of the sports, media and/or entertainment industries
- Working knowledge in the sales and marketing domain
- Experience with working with international cross functional teams
- Vendor management
- Experience in delivering mobile applications
- An appreciation and understanding of basic UX principles
- Experience working with data and business intelligence tools
Mandatory :
- Excellent command of the English language in both verbal and written communication
- Solid understanding of SDLC
- Requirements elicitation and management
- Expertly employ business analysis artefacts
- Scope documentation
- Business and functional requirements documentation
- User stories
- As-is / To-be process mapping
- UAT documentation
- Training documentation
- Working with major project management methodologies (Waterfall, Agile, Prince2 etc.)
- Working experience with the MS office suite of tools, including Visio and MS Project
Mandatory :
- Minimum 8 years working experience as a business analyst across the full lifecycle of bespoke software development :
- Educated to a degree level in a technical field
- Experience working for large international corporations
Mandatory :
- High level emotional intelligence and interpersonal skills with the ability to develop and manage
relationships and expectations with stakeholders at all levels
- Customer facing being presentable, courteous & polite
- High Productivity Ability to turn over tasks efficiently
- Excellent team player
- Problem solving and analytical skills
- Excellent attention to detail
- Excellent time management and responsiveness
- Have a keen eye on design and the customer experience
- Collaborative attitude with an outcome focused mindset
Desirable :
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