Catalog Specialist
Found in: Whatjobs IN C2 - 2 weeks ago
Designation: - Catalog Specialist
Roles and responsibilities:
·
Participating in the identification and correction of
catalogue
errors. ·
Investigating
Catalogue
related complaints .
·
Creating reports regarding work received and work performed. ·
Populating and proposing content for the product catalogues on the online websites. ·
Create product catalogues ·
Maintain records of day-to-day work by updating trackers to reflect the work done Proficiency in MS Excel is essential ·
Experience in developing product catalogue/website content/content developments desirable ·
Ability to dive deep into a problem, perform Root Cause Analysis and identify constraints to recommend a solution ·
Ability to deal with ambiguity use discretion and judgment to make decisions on critical business tasks based on available information ·
Demonstrate the highest level of integrity, intellectual honesty, and strong work ethic. Consistent effort, intense commitment, perseverance and willingness to go above and beyond when needed. ·
Strong team player and ultimately focused on delivering results with high standards ·
Handle the day-to-day volumes of the assigned tasks and ensure the given SLA are met per quality standards ·
Maintain records of day-to-day work by updating trackers to reflect work done ·
If there is a possible default on SLAs or quality, flag the escalation in time to the manager or lead
Basic Qualifications/Eligibility Criteria ·
Bachelor's degree in any discipline ·
3- 4 Years (Max) experience ·
Advanced MS Excel
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