Infrastructure Admin 2

4 weeks ago

kolkata, India Hyland Full time

Overview

Job Description

This role is responsible for assisting with implementing monitoring configuring troubleshooting and maintaining the IT Infrastructure.

Responsibilities

Respond to requests related to systems Troubleshoot and resolve issues in a timely manner with oversight from team members; apply basic best practice knowledge in problem resolution Identify where the creation of proposals for purchasing of new technology is needed Create and execute on projects involving installations upgrades and modernization of servers and systems Assist with audits of servers and environment to ensure compliance with established standards policies and configuration guidelines Provide support for Infrastructure systems such as server maintenance storage networking database administration network security messaging directory services server virtualization monitoring etc. Compose internal documentation with oversight from team members that reflects processes and system configuration Consistently provide input on how to improve internal efficiencies; grow knowledge and be aware of best practices and market trends Participate in the maintenance testing and execution of the disaster recovery plan

Minimum Qualifications

High School Diploma Experience in systems administration Experience with Microsoft Windows network environments including Microsoft Active Directory Experience with virtualization technology Knowledge of Dell IBM Cisco and/or HP server hardware Speak or write with ease clarity and impact using a communication style appropriate to the subject and the audience Demonstrated ability to write concise logical grammatically correct documentation Strong analytical and problem solving skills Strong customer service orientation Attentive to detail as demonstrated by regularly verifying all work thoroughly to ensure accuracy Self-motivated with the ability to manage projects to completion Strong collaborative skills applied successfully within team as well as with other areas Ability to work outside of normal business hours (evenings weekends Or an equivalent combination of education and experience sufficient to successfully perform the principal duties of the job up to 10% travel time required

What you will be doing

Respond to requests related to systems Troubleshoot and resolve issues in a timely manner with oversight from team members; apply basic best practice knowledge in problem resolution Identify where the creation of proposals for purchasing of new technology is needed Create and execute on projects involving installations, upgrades and modernization of servers and systems Assist with audits of servers and environment to ensure compliance with established standards, policies and configuration guidelines Provide support for Infrastructure systems such as server maintenance, storage, networking, database administration, network security, messaging, directory services, server virtualization, monitoring, etc. Compose internal documentation with oversight from team members that reflects processes and system configuration Consistently provide input on how to improve internal efficiencies; grow knowledge and be aware of best practices and market trends Participate in the maintenance, testing, and execution of the disaster recovery plan

What will make you successful

High School Diploma Experience in systems administration Experience with Microsoft Windows network environments, including Microsoft Active Directory Experience with virtualization technology Knowledge of Dell, IBM, Cisco and/or HP server hardware Speak or write with ease, clarity and impact, using a communication style appropriate to the subject and the audience Demonstrated ability to write concise, logical, grammatically correct documentation Strong analytical and problem solving skills Strong customer service orientation Attentive to detail, as demonstrated by regularly verifying all work thoroughly to ensure accuracy Self-motivated with the ability to manage projects to completion Strong collaborative skills, applied successfully within team as well as with other areas Ability to work outside of normal business hours (evenings, weekends, Or an equivalent combination of education and experience sufficient to successfully perform the principal duties of the job up to 10% travel time required

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