Head of Customer Care
4 days ago
CreditSea is a financial services company based in Raipur, dedicated to revolutionizing how individuals access financial assistance. Specializing in streamlined payday loan solutions, we offer quick and reliable access to funds during times of urgent need. Our platform is built on principles of transparency, integrity, and customer-centricity to ensure a seamless experience for our customers.
This is a full-time on-site role for a Head of Customer Care at CreditSea in Raipur. The Head of Customer Care will be responsible for overseeing customer satisfaction, support, and service experiences on a day-to-day basis. They will need to analyze customer feedback, optimize customer experiences, and ensure a high level of customer-centricity throughout all interactions.
- Customer Satisfaction, Customer Support, and Customer Service skills
- Analytical Skills and Customer Experience management
- Excellent problem-solving and decision-making abilities
- Strong interpersonal and communication skills
- Previous experience in a customer-focused role
- Ability to lead and motivate a team
- Bachelor’s degree in Business Administration or related field
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Head of Customer Care
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Raipur, India CreditSea Full timeCompany DescriptionCreditSea is a financial services company based in Raipur, dedicated to revolutionizing how individuals access financial assistance. Specializing in streamlined payday loan solutions, we offer quick and reliable access to funds during times of urgent need. Our platform is built on principles of transparency, integrity, and...
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Head of Customer Care
5 days ago
Raipur, India CreditSea Full timeCompany Description CreditSea is a financial services company based in Raipur, dedicated to revolutionizing how individuals access financial assistance. Specializing in streamlined payday loan solutions, we offer quick and reliable access to funds during times of urgent need. Our platform is built on principles of transparency, integrity, and...
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Head of Customer Care
3 days ago
Raipur, India CreditSea Full timeCompany Description CreditSea is a financial services company based in Raipur, dedicated to revolutionizing how individuals access financial assistance. Specializing in streamlined payday loan solutions, we offer quick and reliable access to funds during times of urgent need. Our platform is built on principles of transparency, integrity, and...
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Raipur, India CreditSea Full timeCompany Description CreditSea is a financial services company located in Raipur, dedicated to providing quick and reliable payday loan solutions. We prioritize transparency, integrity, and customer-centricity to ensure a seamless and stress-free experience for our customers. Our mission is to empower individuals with immediate financial solutions,...
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raipur, India CreditSea Full timeCompany Description CreditSea is a financial services company located in Raipur, dedicated to providing quick and reliable payday loan solutions. We prioritize transparency, integrity, and customer-centricity to ensure a seamless and stress-free experience for our customers. Our mission is to empower individuals with immediate financial solutions,...
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Sanction Head
1 week ago
Raipur, India CreditSea Full timeCompany Description CreditSea is a financial services company located in Raipur, dedicated to providing quick and reliable payday loan solutions. We prioritize transparency, integrity, and customer-centricity to ensure a seamless and stress-free experience for our customers. Our mission is to empower individuals with immediate financial solutions,...
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