
Customer Service Domestic Non Voice Lead-BPS
2 weeks ago
- The Customer Service Domestic Non-Voice Lead will oversee and manage a team handling non-voice customer interactions such as emails, chats, and social media queries within the domestic market
- This role ensures excellent customer service delivery, team productivity, and adherence to quality standards
Key Responsibilities:
- Lead, coach, and mentor a team of non-voice customer service representatives
- Monitor daily team performance and ensure targets and SLAs are met
- Handle escalations and resolve customer issues efficiently
- Conduct regular training and quality audits to maintain service standards
- Collaborate with cross-functional teams for process improvements
- Generate reports on team performance and suggest improvements
- Ensure adherence to company policies and compliance guidelines
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Non Voice Process
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Domestic Voice Process
2 weeks ago
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Chennai, Tamil Nadu, India GS Infotech Full timeNon Voice Process Executive Enhance Customer Service Job Description Who You Are/: You will be in charge of managing service requests, processing data with a high level of accuracy, providing email and chat help, and conducting quality checks on data. Your keen attention to detail, excellent written communication abilities, and capacity for productive work...
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Chennai, Tamil Nadu, India GS Infotech Full timeNon Voice Process Executive Affect Customer Service Job Description Focus Skills/: Transactional phone conversations are giving way to more thorough, multi/-channel interactions in the future of customer service. Customers that want effective, thorough, and asynchronous help are increasingly using non/-voice channels including chat, email, and social media....
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Bpo Non Voice
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Domestic Voice Process Executive
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Chennai, Tamil Nadu, India Glory Power Solutions Pvt Ltd Full time**We are Hiring!!!** **Designation**: Domestic Voice Process Executive **Qualification**: Graduates **Experience : 6 Months of Experience in Domestic Voice Process is Mandatory.** **Working Days**: 6 Days of Working **Shift**: Day Rotational shift **Cab Facility will be provided only for Drop** **Languages known**: **English with Malayalam** **English...
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Non Voice Process
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Chennai, Tamil Nadu, India 2coms Full time ₹ 1,80,000 - ₹ 3,00,000 per yearSUMMARY Exciting Opportunity for Non-Technical Graduates to Start Their Career in a Leading Multinational Corporation in Chennai.Company OverviewOur client is a multinational corporation headquartered in Ireland, specializing in consulting and processing services.Position -Non-Voice Process Executive Location - Chennai - SholinganallurJob...
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Hiring For Domestic Non-Voice Process
2 weeks ago
Chennai, India Teleperformance (TP) Full timeJob description Greetings from Teleperformance Job description: Teleperformance is a French MNC with operations in 100+ countries. We are recruiting candidates who wish to work and grow their career in the Customer Service Industry. Requirements: Minimum 1 Year experience in Customer Support Non -Voice with excellent communication skills. Provide exceptional...