Order Management Specialist

3 weeks ago

Chennai, India Mindsprint Full time

Position: Specialist Supply Chain Ops

Location: Chennai

Reporting to: Assistant Manager / Team Lead – Supply Chain Ops

Job Description:

  • Good communication Skills and Requires co-ordination on Logistics activities
  • knowledge on shipping and shipping documentation activities
  • Candidate should be able to adapt to the changes and willingness to Learn
  • Expertise in order management activities and E2E Supply Chain experience
  • Incumbent is also expected to develop and sustain good rapport with stake holders.
  • Candidate should be able front run and completely hand hold the process and project.
  • Should be a quick decision maker and problem solver.

Profile Description:

Candidate is responsible:

  • For updating system related entries in ERP (I.e. SAP, CTRM).
  • For tracking E2E shipment status and maintain the same in share point without any deviations.
  • To update stake holders with status of shipments as and when request is raised by stake holders.
  • To upload and maintain all the shipment related documents in share point as repository and should be able to provide documents from share point when-ever a request is received.
  • To provide daily, weekly and monthly reports without any deviations as per time frames specified.

Candidate should possess :

  • Be quick learner if the ERP's are new with adequate trainings DTP
  • Have sound knowledge on Excel and should be familiar with reporting tools such as Pivot, Conditional formatting and other similar techniques of highlighting summary of report.
  • Have knowledge and expertise on order management activities.
  • Have thorough knowledge on shipping documents, scope of each document.
  • Be willing to extend and work if required and ensure there are no SLA deviations thereby avoiding unwanted escalations.
  • Develop and explore – Assertiveness, Proactiveness, Positive attitude and willingness to learn.
  • Avoid and Arrest - Errors, SLA deviations, Escalations

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