Senior HR Coordinator

2 weeks ago

Gurugram, India Ramboll Full time

Company Description About Ramboll Founded in Denmark, Ramboll is a foundation-owned people company. We have more than 18,000 experts working across our global operations in 35 countries. Our experts are leaders in their fields, developing and delivering innovative solutions in diverse markets including Buildings, Transport, Planning & Urban Design, Water, Environment & Health, Energy, and Management Consulting. We invite you to contribute to a more sustainable future working in an open, collaborative, and empowering company. Combining local experience with global knowledge, we together shape the societies of tomorrow. Ramboll in India Ramboll has more than 1,000 experts working across five offices in India applying their passion to deliver innovative solutions in markets as diverse as Buildings, Transport, Planning & Urban Design, Water, Environment & Health and Energy. Founded in Denmark, Ramboll is a people company. We invite you to contribute to a sustainable future working in an open, collaborative and empowering culture. Job Description Role Overview: You will be a part of Ramboll’s Global HR Operations team which is a team that provide HR operation services to the various countries across Ramboll using HR applications globally (e.g. Workday). As a Global HR Coordinator, you will mainly be responsible for providing the HR Operation support on the various HR Process linked with the entire employee Life cycle. The Global HR Coordinator team work primary with updating employee data and support countries and businesses with performing their day to day HR Operations. Main Role Responsibilities: In your role you will be challenged with the execution of the following tasks: General HR Operation processes and Workday system support (Service, Updates & Change requests) Assist Team lead to ensure all daily deliverables are done as per agreed timelines/ SLA. Assist Team Lead by handling requests and tickets for HRs Operation related queries from employees and managers for the countries to which RSC HR team is providing services. Providing support to TL in the successful transition of Operational tasks. Assist Team lead with documentation creation and SOP updation. Assist Team Lead to Create and maintain quick guides, step by step guides and other training material for team to refer. Ensure strong adherence to defined Turnaround time and SLA. Participate in weekly/ Monthly update calls with Countries and Global HR Ops Team. Qualifications Qualification and Experience required: HR Operations experience with some international and multi-cultural organization. More than 3-5 years of experience of Global HR Operation and Knowledge of driving HR operation processes using any of the HRIS tool (Workday, PeopleSoft, Oracle, SAP or similar). Service-minded and knows the importance of good customer service. Experience to work in a complex (matrix) organizations. Being systematic and have a structured work style with focus on details. A good team player and motivated self-starter. Very good communication and coordinating skills and fluent in English, both verbal and writing. An innovative and problem-solving approach to your tasks. Enjoy working in fast-paced environment and have a sense of urgency

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