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Head Of Quick Commerce

2 months ago

Connaught Place, India Taskar - India's 1st Healthcare Mall Full time
Job Title: Head of Ecommerce – Pharmacy Quick Commerce StartupLocation: DelhiCompany Overview:We are a subscription based healthtech startup revolutionising the healthcare industry through “India’s 1st healthcare mall” concept since 4+ years. Our mission is to deliver pharma, surgical and health products to customers swiftly and efficiently, right to their doorsteps from existing 70+ taskar malls in 30 minutes or free. As we launch and scale our innovative venture, we are seeking a multifaceted Head of Ecommerce to lead our online operations, develop business model, and drive our marketing and growth strategy.Position Overview:The Head of Ecommerce will play a crucial role in building and managing our ecommerce platform while also taking on responsibilities for developing business model, preparing pitch deck, and pitching to investors. This role demands a strategic leader with strong ecommerce expertise, business acumen, and the ability to collaborate with technology and marketing teams (Subscription, TSE, Digital, ATL, BTL) to ensure the success of our startup.Key Responsibilities:1. Ecommerce Strategy and Execution: - Develop and execute a comprehensive ecommerce strategy to drive sales, enhance customer experience, and achieve growth targets. - Oversee the design, development, and optimization of our ecommerce platform to ensure a seamless user experience and operational efficiency. - Collaborate with technology teams to implement and integrate ecommerce solutions, ensuring alignment with business goals.2. Business Model Development: - Create and refine the business model for the ecommerce platform, including pricing strategies, revenue streams, and market positioning. - Analyze market trends, customer insights, and competitive landscape to inform and adapt the business model. - Develop actionable plans and budgets to support the business model and drive financial performance.3. Pitch Deck Preparation and Investor Relations: - Prepare compelling pitch decks and business presentations to attract investors and secure funding. - Articulate the vision, value proposition, and financial projections of the ecommerce platform to potential investors. - Represent the company in investor meetings, negotiations, and presentations, effectively communicating the business case and growth potential.4. Coordination with Tech and Marketing Teams: - Work closely with technology teams to ensure the ecommerce platform is functional, scalable, and meets customer needs. - Collaborate with marketing teams to develop and execute online marketing campaigns, including SEO, SEM, email marketing, and social media. - Coordinate cross-functional efforts to align ecommerce initiatives with overall marketing strategies and business objectives.5. Team Leadership and Management: - Build, lead, and mentor a high-performing ecommerce team, including roles in marketing, operations, and customer service. - Set clear objectives and performance metrics for team members and provide regular feedback and support. - Foster a collaborative and innovative work environment that drives team engagement and results.6. Operational Excellence: - Oversee the end-to-end ecommerce process, including inventory management, order fulfillment, and customer service. - Implement best practices for operational efficiency and ensure compliance with industry regulations and standards. - Monitor and analyze key performance indicators (KPIs) to drive continuous improvement and achieve business goals.7. Customer Experience: - Ensure a high-quality and seamless customer experience from browsing to delivery. - Implement strategies to address customer feedback, resolve issues, and enhance satisfaction. - Develop and manage customer retention programs to build loyalty and increase repeat business.Qualifications:- Bachelor’s degree in Business, Marketing, Ecommerce, or a related field;

MBA or advanced degree preferred.- 5+ years of experience in ecommerce management, with at least 2 years in a leadership role.- Proven track record of developing and executing ecommerce strategies, business models, and investor pitches.- Strong experience in working with technology and marketing teams to drive ecommerce success.- Excellent communication, presentation, and negotiation skills, with the ability to engage and influence investors.- Analytical mindset with strong problem-solving skills and the ability to use data to drive decisions.- Experience in the pharmaceutical or healthcare industry is highly desirable.- Ability to thrive in a fast-paced, startup environment and adapt to changing priorities.What We Offer:- Competitive salary and performance-based incentives, ESOPs.- Equity stake (For doers, entrepreneurs not for employees) in a high-growth startup with significant upside potential.- Comprehensive benefits package, including health insurance, retirement plans, and paid time off.- Opportunity to make a significant impact in a transformative venture within the pharmacy industry.- Collaborative and innovative work environment with a dedicated and passionate team.How to Apply:Interested candidates should submit their resume, a cover letter detailing their relevant experience, and any additional supporting materials to (email address). Please include “Head of Ecommerce – Pharmacy Quick Commerce Startup” in the subject line of your email