ServiceNow Integration SME Developer/Specialist

3 weeks ago


Bengaluru, India Awign Expert Full time
About Awign Expert:Awign Expert is an Enterprise focused platform that helps businesses Hire, Assess and Manage high skilled resources for Gig Based Projects. We provide our Experts a gateway to work for and build a freelance/consulting career with large scale Enterprises. We are a newly launched business division of Awign, which is one of the pioneers and currently the largest player in the Gig Economy in India. Here at Awign we are changing how the world works with a vision to uplift millions of Careers.About the Role:Duration: 6 monthsLocation: Bangalore - hybridTimings: Full Time (As per company timings)Notice Period: (Immediate Joiner - Required)Job Title: Integration Developer/Specialist

Summary:

Integration SME is responsible for designing, developing, and maintaining integrations b/W ITSM Platform and any other 3rd party tool (Any CRM Platform, Ticketing tool, Any platform which supports API or

Middleware based integration . ITSM platform could be FW, SN, Remedy or any other tool which supports

Web services API (Rest, SOAP ).

Key Responsibilities:

Strong analytical skills, ability to solve problems, excellent written and verbal communication skills with the ability to do well in a high-pressure environment

Resolve and manage requests from API customers regarding programming interfaces,

including inbound/outbound API’s

call using required tool and technologies during customer development and maintenance phase

Create and maintain technical design documents and requirements including workflow design of company’s API’s

Participate in design and planning meetings with company’s API customer Programmers and Systems Architect

Working knowledge of SOAP UI tool,

POSTman

Tool for analyzing and resolving support issues

Advance skills in XML, XSD,

SOAP, Restful API

design and architecture,

Java, JavaScript, and Webservices

Customer onboarding by providing required authorization and access to API’s using company proprietary tools

Design, develop and maintain API integration solutions

Resolve and manage requests from API customers regarding programming interfaces, including inbound/outbound API’s call using required tool and technologies during customer development and maintenance phase

Understanding of SQL, GraphQL,

XML, JSON and JSON

path is preferred.

Software

Debugging

Skills

Analyze, design, develop , as well as implement RESTful services and APIs

Implement, integrate and document a variety of software platforms through the REST API framework

Modify existing programs, prepare test data and functional specifications.

Implement

common APIs based

on architecture guidelines and frameworks.

Understanding of different authentication mechanism like

Basic, OAAuth, Token


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