Integration Architect
2 months ago
Development Skills :
- Have a strong and proven background in developing on the ServiceNow platform
- Have a strong and proven background in delivering on the ServiceNow platform
- Have a strong and proven background in developing large ServiceNow Catalogues
- Have a strong and proven background in integrating various 3rd party tools with ServiceNow using REST or SOAP
- Have proven experience in using and understanding ServiceNow spokes.
- Develop the technical solutions, implement them, and perform the relevant component integration tests
- Able to work closely within a mixed development team that may include external development capability and ensure that code and update sets are managed in line with ServiceNow best practices
- Integrating 3rd party tools with ServiceNow portal and Request Management
EMPLOYEE RESPONSABILIES :
- Build and own development sprints, user stories, technical development stories and any technical build documentation needed as part of a customer engagement.
- Build a robust solution for the client which takes into account upgradability, scalability and maintainability.
- Work closely with the Solution architect and deliver HLD & LLD for the proposed solution
Key Skills & Experience :
- Experience as part of a professional services organisation
- ServiceNow implementation experience preferred
- Experience in integrations using ServiceNow Spokes
- Experience in integrations via REST
- Success driving complex issues through analysis and resolution
- Experience of working collaboratively as part of a team or in a matrix environment
- ServiceNow certifications would be beneficial
- Knowledge of key ITSM processes
- Experience with development and implementation of core ServiceNow ITSM modules
- Request management
- Service Portal
- Experience with scoped application development.
3rd party integration experience with the ServiceNow platform using :
- REST
- SOAP
- SFTP
- MID
Familiar with the following languages :
- HTML
- CSS
- XML
- JavaScript
- AJAX
- ANGULAR
- Additional Skills And Experience Should Include
- Implementations of ServiceNow in multiple modules:
- Core competency to CIS level in at least one additional ServiceNow module to ITSM
- Service Portal design, implementation, and management
- Integrating Request Management with 3rd party tools.
Courses :
- ITIL Foundation
- ServiceNow Administrator
- ServiceNow Integration experience with 3rd party tools
- Certified Implementation Specialist (in one mainline area)
- Familiarity with industry-standard communication protocols such as HTTP, TCP, SNMP, SOAP, and REST.
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