Information Technology Trainer
1 month ago
The Information Technology Trainer will assess departmental and organizational training needs and then develop, deliver, and implement ongoing training for computer users as required.
Education and Experience:
Bachelor’s degree, preferably in Computer Science or related field, required.
At least 3 years of experience in training required.
Duties/Responsibilities:
Assesses need for technical training in the organization. Training needs may include support for new hires, for employees in new roles or with new assignments, and for organization-wide training on new software, programs, or company-wide information technology (IT) system changes or policies.
Develops training courses and materials to be used in workshop, group, and one-on-one training sessions.
Assesses participants’ learning performance; identifies need for additional, specialized, or adaptive instruction.
Maintains records of completed training.
Maintains current knowledge of IT system modifications, development of new software programs or services, and other pertinent changes that may drive training needs.
Maintains hardware and software used for training purposes.
Provides feedback to product and software development staff when modifications could improve user-friendliness of the programs, applications, and processes for which training is provided.
Performs other related duties as assigned.
Required Skills/Abilities:
Thorough understanding of a good range of technical knowledge including word processing and desktop publishing, databases and spreadsheets, accounting programs, and use of the internet.
Ability to patiently explain technical material to less technically proficient users.
Excellent verbal and written communication skills.
Organized with attention to detail.
Proficient in Microsoft Office Suite or related software.
Ability to work independently and as a member of the training team.
About EOX Vantage
At EOX Vantage, our goal is to deliver premier service with insights that boost overall operations. Clients choose EOX Vantage to improve their operational efficiencies and optimally manage data through direct assistance from the Managed Services team and leveraging the customized, patented Enterprise Operating System (EOX) – a suite of unified cloud-based apps to run a business, all on one secure platform. EOX Vantage allows clients to focus on what they do best by reducing the time it takes to manage the essential, non-core aspects of their operations, and improving their effectiveness with data and insights.
Equal Employment Opportunity Policy
EOX Vantage provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
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