Desktop Support Engineer L2

2 weeks ago


Delhi, India BeeKayIT NetSec Solutions Pvt Ltd Full time
Location: Ghilot, Rajasthan

Job DescriptionOur company needs an experienced Desktop Support Engineer, who has experience in desktop troubleshooting. Engineer should have minimum 1 years of experience in IT field.At least 1yr of experience as Desktop support.Knowledge of replacing hardware and parts as required.Troubleshooting, diagnosing and resolving hardware, software, and other network and system problems.Maintaining and administering computer networks and related computing environments including systems software, applications software, hardware, and configurations.Knowledge of outlook configuration, troubleshooting and windows installationShould have positive attitude and ability to learn new things.Provide technical support/services to users at customer premises.Installation / configuration of e-mail clientsTroubleshooting issues related to standard office software (MS Office Word, Excel, PowerPoint, Outlook etc.)Should have knowledge of Windows 10 &11 operating systems and familiar with MAC and Linux operating system.Troubleshoot problems with Laptop Hardware, Application, printers and OSResponsible for the implementation, support, administration and management of windows workstations and servers.Should handle installation and configuration of Antivirus Software on all the Desktops and Updating of Anti-Virus patches.Take backup of crashed drive.



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