Training manager

18 hours ago


Delhi, India MARS Cosmetics Full time

Training Manager — MARS Cosmetics Location: Delhi (on-site) | Travel: 40% pan-India | Function: Retail L& D / Sales Enablement Role : Own end-to-end training for Beauty Advisors (BAs), field sales, and retail partners to lift sell-through, service standards, and launch readiness. Responsibilities • Build curriculum & SOPs for product science, shade matching, regimen building, hygiene, VM basics, and claims guardrails (no medical claims). • Create multi-format content: decks, playbooks, 2-min Whats App videos, role-plays, quizzes (Hindi/English). • Example: “5×5 pitch” for top SKUs; “Shade-match in 60 seconds” script. • Run train-the-trainer ; field coaching and roadshows; monthly masterclasses. • Partner with NPD/R& D to translate INCI & benefits into accurate demos; ensure compliant claims. • Set up LMS/trackers; publish training calendar; report impact with dashboards. • Store audits & side-by-sides; fix basics (grooming, demo ritual, replenishment cues). • Hire/manage regional trainers; onboard channel trainers; manage external academies/vendors. • Own training budget and vendor SLAs. Requirements • 6–10 years in beauty/personal-care retail training ; led pan-India TTT programs. • Strong grasp of makeup & skincare; able to explain INCI and shade science simply. • Bilingual: Hindi & English ; confident facilitator and on-camera presenter. • Data-driven; advanced Sheets/Excel; familiar with LMS • Weekend/launch flexibility; high travel comfort. • Plus: MT/EBO experience, cosmetology certification, basic VM. Hiring notes (trade-offs to consider)• Pure L& D profiles = stronger pedagogy/content; may need coaching on retail hustle. • Ex-BA/Counter Leads = great field intuition; test for content creation & analytics. • Prior brand-side beats third-party trainer for accountability to KPIs. To apply: Share CV + 2 sample artifacts (micro-video ≤2 min and a one-page playbook) demonstrating you can teach “shade matching” and a “cross-sell script.” to


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