Call Quality Analyst
2 weeks ago
Global Software Technologies (CRM) is a global business consulting powerhouse and software provider in the market. With several decades of experience, we have built excellent relationships with our clients. We have offices in multiple countries and a team of dedicated professionals. We embrace new technologies to ensure our clients receive cutting-edge analytics. Our services cater to industries such as finance, energy, business services, and consumer products.
This is a full-time on-site role located in Bengaluru. As a Sales Call Quality Analyst, you will be responsible for analyzing and evaluating the quality of sales calls. Your day-to-day tasks will include monitoring call recordings, assessing call quality based on predetermined criteria, providing feedback to sales teams, and identifying areas for improvement. You will collaborate closely with sales managers and training teams to optimize sales call performance.
- Prior experience as a call quality analyst, sales auditor, or similar role
- Strong knowledge of sales call best practices and quality metrics
- Excellent analytical and problem-solving skills
- Ability to effectively communicate feedback and recommendations
- Proficiency in using call monitoring software and tools
- Attention to detail and ability to maintain accuracy in evaluation
- Strong organizational and time management skills
- Experience with CRM systems and sales enablement tools is a plus
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Call Quality Analyst
2 weeks ago
bangalore, India Convin Full timePosition: Quality AnalystBrief About Company:Founded by IIT Delhi Alumni, Convin is a conversation intelligence platform that helps organizations improve sales/collections and elevate the customer experience while automating the quality & coaching for reps and backing it up with super-deep business insights for leaders.At Convin, we leverage AI/ML to achieve...
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Quality Analyst
3 weeks ago
bangalore, India Unacademy Full timeJob Title: Quality Analyst - Inside SalesLocation : Bangalore & NoidaAbout Us:Unacademy is India's largest online learning platform that offers high-quality educational content across various domains. We are committed to providing accessible and effective learning solutions to students across the country.Position Overview:We are seeking a highly motivated...
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Quality Analyst
3 weeks ago
bangalore, India Hiringlabs Business Solutions Full timeCompanyOverview: Hiringlabs Business Solutions isa leading staffing and recruiting company in the BPO industrydedicated to providing top talent to organizations acrossIndia.Role andResponsibilities: We are seeking atalented Quality Analyst with excellent communication skills inEnglish and Hindi. The ideal candidate should have experience incall audit...
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Quality Analyst
4 weeks ago
Bangalore, India NatWest Digital X Full timeJoin us as a Quality AnalystIf you have a keen eye for detail, then this could be the role for you as you make sure that only well designed and built work packages get through quality testingYou’ll be the quality conscience of the team, assisting them to write and maintain automated tests as a standard way of workingJoining us in this fast paced role,...
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Quality Analyst
4 weeks ago
Bangalore, India NatWest Group Full timeJoin us as a Quality AnalystIf you have a keen eye for detail, then this could be the role for you as you make sure that only well designed and built work packages get through quality testingYou’ll be the quality conscience of the team, assisting them to write and maintain automated tests as a standard way of workingJoining us in this fast paced role,...
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Quality Analyst
4 weeks ago
Bangalore, India NatWest Digital X Full timeJoin us as a Quality AnalystIf you have a keen eye for detail, then this could be the role for you as you make sure that only well designed and built work packages get through quality testingYou’ll be the quality conscience of the team, assisting them to write and maintain automated tests as a standard way of workingJoining us in this fast paced role,...
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Transactional Quality Analyst
3 weeks ago
bangalore, India KreditBee Full timeJob TitleQuality Analyst (Transactional Quality) Required Knowledge:At least one year of experience as a QA in the service Industry, with a solid track record in a Customer Service role and basic knowledge about Transaction Quality Intermediate proficiency on MS Excel and PowerPoint Language Proficiency - English, Hindi and any regional languages...
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Quality Analyst, AVP
4 weeks ago
Bangalore, India NatWest Group Full timeJoin us as a Quality AnalystIf you have a keen eye for detail, this could be the role for you, as you’ll make sure that only well designed and built work packages get through quality testingYou’ll make sure decisions made are based on robust data, return on investment and value measures that demonstrate thoughtful and intelligent cost managementJoining...
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Clinical Quality Analyst
2 weeks ago
bangalore, India Multi Recruit Full timeRoles and Responsibility As a Clinical Quality Analyst inHealthtech, one will be responsible for ensuring that the company's healthtechproducts and services meet the required standards of quality and compliancewith regulatory requirements. One will work with a team of healthcareprofessionals and software engineers to review, analyze, and validate...
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Data Quality Analyst
3 days ago
Bangalore, Karnataka, India Cortex Consulting Pvt. Ltd. Full timeThe Opportunity:We're seeking a highly motivated and experienced Senior Data Quality Analyst to join our growing team. In this role, you'll play a vital role in safeguarding the integrity of our data by designing, implementing, and monitoring data quality processes and solutions. You'll leverage your expertise in the banking domain and data...
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Data Quality Analyst
2 days ago
Bangalore, India Cortex Consulting Pvt. Ltd. Full timeThe Opportunity:We're seeking a highly motivated and experienced Senior Data Quality Analyst to join our growing team. In this role, you'll play a vital role in safeguarding the integrity of our data by designing, implementing, and monitoring data quality processes and solutions. You'll leverage your expertise in the banking domain and data...
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Senior Quality Analyst
3 weeks ago
bangalore, India PAMP TECHNOLOGIES Full timePosition: Senior Quality Analyst (Manual Testing) Location: Bangalore Experience: 4-8 years Company: PAMP Technologies About Us: At PAMP Technologies, we're dedicated to delivering high-quality software solutions. We're currently seeking a skilled Senior Quality Analyst to join our manual testing team. Job Description: As a Senior Quality Analyst, you'll...
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Data Quality Analyst
3 weeks ago
bangalore, India Corporate Resources Full timeJob Description Designing, building and executing data quality plans for complex data management solutions built on modern data processing frameworks. Understanding the data lineage and preparing validation cases to verify the data during every stage of the data processing journey. Planning,...
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Data Quality Analyst
2 days ago
bangalore, India Data Poem Full timeImmediate Joiners or 15 days of Notice PeriodJob description:You will be responsible for transforming our clients’ data into formats that are compliant with our proprietary AI-based modeling engine, viz. DataPOEM and distill out insights. The successful candidate will also work closely with various departments to perform and validate test cases based on...
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Software Quality Analyst
3 weeks ago
bangalore, India Corporate Resources Full timeJob Description Software Quality Assurance (SQA) Analyst III works under limited QA Management supervision and is an experienced professional. Primary responsibilities are managing the work for their assigned area, writing test plans and scripts, performing testing on new software development and...
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Quality Analyst
4 weeks ago
Bangalore, India iimjobs Full timeHealthcare Quality Analyst - Bangalore Position : Healthcare Quality AnalystCompany : SupertailsLocation : BangaloreExperience : 2-3 yrsMust-have skills:- Healthcare Experience- Written And Verbal CommunicationPlease ensure the candidate meets the following requirements:- Relevant Experience- Immediate Joiner- Exceptional Communication SkillsJob...
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Analyst, Quality Assurance
3 weeks ago
bangalore, India Altisource Full timeJob Description Experience in US Mortgage Eviction, Sale, Closing etc. and adequate communication skills as it involves both Voice and Non Voice Audit Perform quality assurance call and / or process reviews for all departments in Altisource. Analyze findings from process reviews and develop reports to highlight trends/ opportunities for...
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Data Quality Analyst
2 days ago
bangalore, India Data Poem Full timeImmediate Joiners or 15 days of Notice Period Job description: You will be responsible for transforming our clients’ data into formats that are compliant with our proprietary AI-based modeling engine, viz. DataPOEM and distill out insights. The successful candidate will also work closely with various departments to perform and validate test cases...
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Software Quality Assurance Analyst
3 weeks ago
bangalore, India ITC Infotech Full timeITC Infotech has opportunity for Software Quality Assurance Analyst in Bangalore, India.About ITC Infotech :ITC Infotech is a leading global technology services and solutions provider, led by Business and Technology Consulting. ITC Infotech provides business-friendly solutions to help clients succeed and be future-ready, by seamlessly bringing together...
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Quality Assurance Analyst
6 days ago
bangalore, India Give Full timeThis is a remote position. Position Overview: We are currently seeking a Quality Assurance (QA) Analyst with 1-2 years of experience to join our dynamic team. The ideal candidate should be skilled in both manual testing and automated testing using Selenium. We value professionals who are keen on tackling complex challenges, are committed to ongoing learning,...