Quality Analyst
1 month ago
Healthcare Quality Analyst - Bangalore
Position : Healthcare Quality Analyst
Company : Supertails
Location : Bangalore
Experience : 2-3 yrs
Must-have skills:
- Healthcare Experience
- Written And Verbal Communication
Please ensure the candidate meets the following requirements:
- Relevant Experience
- Immediate Joiner
- Exceptional Communication Skills
Job Description:
About Us:
Supertails.com is a first-of-its-kind platform that supports the ever-increasing pet parent community by providing trustworthy veterinary care, pet behavior expertise, and a one-stop solution for pet food and supplies. We are differentiated by our unique proposition of being a fully digital telehealth consultation and training service platform made available through a team of highly experienced in-house veterinarians and pet behavior experts. With doorstep delivery services available across the country, the brand aims to bring pet parents closer to the largest assortment of pet supplies from India and globally.
What you will do:
- Monitor, analyze, audit, and assess the quality of inbound, and outbound calls, and video consultations of service providers
- Prepare and present statistical data to identify the issues in performance
- Offer solutions and suggestions for process improvement
- Maintain confidentiality regarding performances and results
- Conduct one on one feedback sessions with service providers
What we offer:
- Competitive salaries
- A well-planned insurance cover for you and your family
- A team of smart, empathetic, and ambitious people who genuinely want to make a difference in the pet care space
- A culture of ownership and mutual care so you don't just learn, but also thrive
What we are looking for:
- Any Bachelor's or Master's degree
- Good knowledge of Microsoft Office Suite, Google sheets, and Google forms
- Excellent communication, listening, and observation skills
- Two to three years of experience in audit and quality assurance
Location: Indiranagar, Bangalore (6 days in-office)
About the company
Supertails is building a digital pet care platform which offers expert led healthcare services and products. We offer online vet consultations and products across the categories of food, accessories, grooming essentials, and toys for dogs and cats.
Supertails - India's Best Online Pet Shop for Food and Accessories
At Supertails our unconditional love for pets everywhere keeps us focused on delivering our customers the best and most trustworthy pet supplies brands and products. We are a team of pet lovers who are dedicated to providing premium services to pet parents to make the experience of their companionship with their beloved pets more special. We make sure that through our comprehensive range of services - pet foods and treats, health and wellness products, accessories, toys, grooming products, expert vet consultation, training, supplements, and many more near you - the bond between pet and parent remains strong and unbreakable.
It is our privilege that through our online pet store, we can serve the needs of the pet parent and the pet.
Nothing pleases us more than the joy on the faces of the pet when they receive our goodies.
-
Quality Analyst
3 days ago
bangalore, India Gameskraft Full timeJob Description for Quality Analyst:We are looking for an innovative and experienced individual to join the quality team. The quality analyst is responsible for processes laid down are being followed flawlessly in the voice & non-voice support functions. The successful candidate will work closely with various brand operations teams and central support teams...
-
Quality Analyst
4 days ago
bangalore, India Gameskraft Full timeJob Description for Quality Analyst: We are looking for an innovative and experienced individual to join the quality team. The quality analyst is responsible for processes laid down are being followed flawlessly in the voice & non-voice support functions. The successful candidate will work closely with various brand operations teams and central support...
-
Quality Analyst
6 days ago
Bengaluru/ Bangalore, India timesjobs Full timeJOB DETAILSConduct SOP, GMP training programmesTo co-ordinate training programmes and train individuals in their relevant operation and continual focus on cGMP trainings.To co-ordinate for On the job activities of personnelDevelop test plans, test cases, test scripts and test reports on multiple projects of varying size.Perform testing on various software,...
-
Quality Analyst
1 day ago
bangalore, India TripFactory.com Full timeRoles and Responsibilities:Meeting the audit targets aligned.Quality Checkoffs the leads generated by the operations / data research team members.Sharing of Feedback with the advisors/ research analysts.Participates in design of call monitoring formats and quality standards.Uses a quality monitoring data management systems compile and track performance at...
-
Quality Analyst
1 day ago
bangalore, India TripFactory.com Full timeRoles and Responsibilities: Meeting the audit targets aligned. Quality Checkoffs the leads generated by the operations / data research team members. Sharing of Feedback with the advisors/ research analysts. Participates in design of call monitoring formats and quality standards. Uses a quality monitoring data management systems compile and track...
-
Quality Analyst
2 weeks ago
bangalore, India WEBROCKS Full timeJOB DESCRIPTION QUALITY ANALYST- Ø Audit Pre-recorded calls & live calls along with cross-checking the end-to-end details onrespective Tickets.Ø Analyse quality process and procedure to ensure it meets process requirements.Ø Meeting daily, weekly and monthly audits analysing short- and long-term development plans.Ø Ensuring that the counsellors...
-
Quality Analyst
1 day ago
bangalore, India Gameskraft Full timeJob Description for Quality Analyst for Customer ExperienceWe are looking for an innovative and experienced individual to join the quality team. The quality analyst is responsible for processes laid down are being followed flawlessly in the voice & non-voice support functions. The successful candidate will work closely with various brand operations teams and...
-
Quality Analyst
1 day ago
bangalore, India Gameskraft Full timeJob Description for Quality Analyst for Customer Experience We are looking for an innovative and experienced individual to join the quality team. The quality analyst is responsible for processes laid down are being followed flawlessly in the voice & non-voice support functions. The successful candidate will work closely with various brand operations teams...
-
Clinical Quality Analyst
4 weeks ago
bangalore, India Multi Recruit Full timeRoles and Responsibility As a Clinical Quality Analyst inHealthtech, one will be responsible for ensuring that the company's healthtechproducts and services meet the required standards of quality and compliancewith regulatory requirements. One will work with a team of healthcareprofessionals and software engineers to review, analyze, and validate...
-
Quality Assurance Analyst
2 weeks ago
bangalore, India HTC Global Services Full timeAbout the jobTitle: Quality Assurance Analyst (4 to 6 years' experience)Location: Bangalore, Chennai & HyderabadTesting SkillsFunctional testingAPI TestingExperience in designing end to end test scenariosDatabase querying skillsWeb & Mobile App TestingADA - Accessibility testing (Web & Mobile)Usability testingRetail domain experienceRetail and eCommerce...
-
Transactional Quality Analyst
1 month ago
bangalore, India KreditBee Full timeJob TitleQuality Analyst (Transactional Quality) Required Knowledge:At least one year of experience as a QA in the service Industry, with a solid track record in a Customer Service role and basic knowledge about Transaction Quality Intermediate proficiency on MS Excel and PowerPoint Language Proficiency - English, Hindi and any regional languages...
-
Data Quality Analyst
2 weeks ago
Bangalore, Karnataka, India Cortex Consulting Pvt. Ltd. Full timeThe Opportunity:We're seeking a highly motivated and experienced Senior Data Quality Analyst to join our growing team. In this role, you'll play a vital role in safeguarding the integrity of our data by designing, implementing, and monitoring data quality processes and solutions. You'll leverage your expertise in the banking domain and data...
-
Data Quality Analyst
2 weeks ago
Bangalore, India Cortex Consulting Pvt. Ltd. Full timeThe Opportunity:We're seeking a highly motivated and experienced Senior Data Quality Analyst to join our growing team. In this role, you'll play a vital role in safeguarding the integrity of our data by designing, implementing, and monitoring data quality processes and solutions. You'll leverage your expertise in the banking domain and data...
-
Data Quality Analyst
2 weeks ago
bangalore, India Cortex Consulting Pvt. Ltd. Full timeThe Opportunity:We're seeking a highly motivated and experienced Senior Data Quality Analyst to join our growing team. In this role, you'll play a vital role in safeguarding the integrity of our data by designing, implementing, and monitoring data quality processes and solutions. You'll leverage your expertise in the banking domain and data management tools...
-
Senior Quality Analyst
1 month ago
bangalore, India PAMP TECHNOLOGIES Full timePosition: Senior Quality Analyst (Manual Testing) Location: Bangalore Experience: 4-8 years Company: PAMP Technologies About Us: At PAMP Technologies, we're dedicated to delivering high-quality software solutions. We're currently seeking a skilled Senior Quality Analyst to join our manual testing team. Job Description: As a Senior Quality Analyst, you'll...
-
Data Quality Analyst
1 month ago
bangalore, India Corporate Resources Full timeJob Description Designing, building and executing data quality plans for complex data management solutions built on modern data processing frameworks. Understanding the data lineage and preparing validation cases to verify the data during every stage of the data processing journey. Planning,...
-
Quality Assurance Analyst
2 weeks ago
bangalore, India HTC Global Services Full timeAbout the job Title: Quality Assurance Analyst (4 to 6 years' experience) Location: Bangalore, Chennai & Hyderabad Testing Skills Functional testing API Testing Experience in designing end to end test scenarios Database querying skills Web & Mobile App Testing ADA - Accessibility testing (Web & Mobile) Usability testing Retail domain experience Retail...
-
Software Quality Analyst
1 month ago
bangalore, India Corporate Resources Full timeJob Description Software Quality Assurance (SQA) Analyst III works under limited QA Management supervision and is an experienced professional. Primary responsibilities are managing the work for their assigned area, writing test plans and scripts, performing testing on new software development and...
-
Quality Assurance Analyst
2 weeks ago
Bangalore Urban, India HTC Global Services Full timeAbout the jobTitle: Quality Assurance Analyst (4 to 6 years' experience)Location: Bangalore, Chennai & HyderabadTesting SkillsFunctional testingAPI TestingExperience in designing end to end test scenariosDatabase querying skillsWeb & Mobile App TestingADA - Accessibility testing (Web & Mobile)Usability testingRetail domain experienceRetail and eCommerce...
-
IBU - Quality Analyst-1
1 day ago
bangalore, India Lilly Full timeWe’re looking for people who are determined to make life better for people around the world. Job Title: IBU Solution Services – IT Quality Analyst (Quality Analyst II) Contact Name: Shubhra Verma Contact Details: Lilly International Business Unit Solution Services (IBU SS) is accountable for “Delivery” and “Operational" Excellence of...