Bankruptcy Executive

4 weeks ago

Vadodara, India Asian Hires Full time

Job Description

1 Job Role (Brief description of the overall purpose of this role):

The BK associate II is responsible for entire BK lien resolution cycle beginning from onboarding to claimed clearance including extensive communication with US attorney, trustee and law firm. He will be responsible to resolve the BK lien in timely manner without any escalation from any stakeholder. He will work closely with US BK team along with India team members of multiple service line and QC team to deliver the best quality solution in timely manner. He will also overlook query resolution of other team members, supporting leader in creation of SOP/checklists and training materials. This role has opportunities for future advancement to senior associate or Team Lead role.


2 Responsibilities / KRAs (list down primary responsibilities for this role)

The role is responsible for

a Data Entry/Onboarding of claimants in Salesforce.

b Reviewing claimants' bankruptcy (legal) documents, maintaining account documents/files, sending LOI, sending and responding to emails, etc.

c Coordinating with members of onshore team and departments entwined with service line. Additionally, handling communication with Trustee, Assistant US Trustee, and Bankruptcy Attorney, and firm representatives via emails/calls to resolve the lien in timely manner without any escalation.

d Responding to all emails received personally or in mailbox within given TAT as per the SOP or 24 hours.

e Maintaining service line tracker, account documents and files with precision. Keen eye for little details and ability flag potential problems and resolving them before they become major escalation.

f Will be responsible for over-looking junior team members work, addressing their queries, mentoring and shadowing them.

g Assisting team leader in maintaining as well as creation of SOP/Checklist and training material.

h Assist with other administrative special ad hoc projects as needed.

I Coordinate with in-house teams like quality, training etc. for learning and development.

j Adhering to company policies/principles and hence taking good care of company culture.


2.1 List the other roles (designations) with whom this job incumbent has to interact to deliver on day-to-day responsibilities.

a US Bankruptcy Team Members

b Member of department entwined with Bankruptcy service line (Data Team, Account Receivable, QSF Admin, etc.)

c QC Team Members

3 Role Holder - Skills Criteria

3.1 Technical skills required

Data entry skills : A typing speed of at least 40 WPM to keep up a standard level of efficiency at work. Additionally, requires accuracy, attention to detail, and analyze/manage large amount of data.

Intermediate Excel (Pivot Tables, VLOOKUP, Functions, Tables, Formatting etc)

Proficient Outlook (Create Rules, Manage Folder, Manager Calendar, etc.)

Communication Skills - Written & Verbal - the ability to critically assess a given body of information and draw conclusions independently.


Behavioral skills required

Problem-solving abilities: to analyze alternatives and execute solutions that can help solve work related problems.

Agility to work as sole contributor or team player as and when required.

Can ensure that the assigned job is finished before the deadline while managing productivity and highest quality work; create sustaining relationships at work.

Keen eye for little details and subtle shifts to see potential problems before they become major ones and then devise solutions.

Flexibility and Adaptability ; must think and respond swiftly in fast-paced workplaces to keep up with shifting demands—the capacity to be flexible and open-minded in various scenarios.

Must be able to identify important information and evaluate how various elements may impact the effectiveness of the operations, potential consequences, and flag them within actionable timeframe.


3.2 Experience - Mention number of years of relevant experience absolutely required for this role

2+ Yrs. with international KPO predominantly working with US client. Specifically, domains which includes email communication and auditing.


3.3 a Training - Describe various technical training which are critical to perform this role effectively,

Intermediate/Advance Excel, Proficiency with Outlook, Time Management

3.3 b Training - Describe the various soft skills training required to perform this role effectively,

Communication Skills, Awareness on Email Etiquette

3.4 Education and Qualifications - Mention minimum education qualification required

Bachelor's Degree (Preferably Commerce Background)


3.5 Career Path (Kindly list one or two options for an individual who becomes a specialist in this role to progress in this organization

Senior Associate and Team Lead.

4 Additional Notes

Knowledge of US bankruptcy will be added advantage.

Previous experience in QC and business analysis is preferable.

Roles were coordinating with stakeholders over emails to close an action item will have added advantage.

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