Operation Trainee

6 months ago

Vadodara Gujarat, India Archer Transnational Systems Full time

**Operation Trainee**

**COMPANY OVERVIEW - ABOUT ARCHER SYSTEMS**

ARCHER Systems is a leading technology enabled legal services company that provides pre-settlement and post-settlement administration services for single event, mass tort, and class action cases with the goal of helping claimants access their settlement proceeds more efficiently and quickly. The company plans to continue leveraging technology and top tier talent to enhance customer service and offer new product lines and services.

ARCHER’s core offering is post-settlement Healthcare Lien Resolution Administration and QSF (Qualified Settlement Fund) Administration and payments processing for multi-claimant (mass tort and class action) litigation. Other services include claims administration, single event lien resolution, probate and bankruptcy coordination, release administration, medical records review, and plaintiff fact sheet and other intake/census preparation and management. ARCHER enables law firms to focus on their litigation while ensuring that critical pre-settlement and post-settlement administration documents, services, business analytics and reporting are handled efficiently and effectively.

**REPORTING RELATIONSHIP**

**SYSTEMS**

**Position Reports To**: Manager - operations

**DEPARTMENT**:NA

**Position Location**:VADODARA, INDIA

***

This position reports to the Operation Manager. The Operation trainee is responsible for handling administrative tasks to support the different services lines along with sharpening their skills required to perform corporate duties. The ooeration trainees will learn and upgrade themselves into MS office, communication and client handling skills. This role has opportunities for future advancement to operation associate role.

**JOB RESPONSIBILITIES**
- Update weekly tracker and MIS dashboard.
- Assist with other administrative special projects as needed.
- Maintain database and all other tools with up-to-date and accurate information as it relates to the lien resolution/QSF.
- Assisting in tracking and reporting on key docket metrics, including assisting Project Managers with tort-level reports.
- Assisting team to execute daily tasks, including the processing of high-priority incoming information and ad hoc reports.
- Work with the Operations team where necessary to monitor escalations and priorities.

**EXPERIENCE, SKILLS AND ABILITIES**

**Experience and Professional Skills**:

- Strong phone and verbal communication skills along with active listening skills
- Ability to multi-task, set priorities and manage time effectively

**Technical Skills**:

- Attention to detail

**Interpersonal Skills**:

- Communication:

- Strong oral, written and presentation skills with the ability to establish a deep understanding of ARCHER’s business.
- Ability to clearly communicate while working within a team environment.
- Collaboration:

- Coordinate with team and supervisors to provide stellar results.
- Indicate areas of improvement or need to processes.
- Creativity and Problem Solving:

- Ability to think ahead and anticipate problems, issues, and solutions.
- Ability to introduce creative ideas to solving complex problems.
- Ability to identify and introduce solutions to produce efficient and consistent results.
- Project and Time Management:

- Ability to work effectively and meet deadlines and handle multiple projects.
- Ensures risks and issues against goals are identified in a timely manner and properly communicated.
- Personal Development:

- Highly self-motivating and entrepreneurial aptitude.
- Ability to work in a fast-paced environment.
- Constantly strives to learn new technologies and processes, and looks for ways to stay up to date in this rapidly changing industry.

**Job Types**: Full-time, Internship, Temporary
Contract length: 6 months

Pay: From ₹14,000.00 per month

Schedule:

- Day shift
- Fixed shift
- Monday to Friday

Ability to commute/relocate:

- Vadodara, Gujarat: Reliably commute or planning to relocate before starting work (required)

Shift availability:

- Night Shift (preferred)
- Day Shift (preferred)
- Overnight Shift (preferred)

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