Store Manager

1 week ago

New Delhi, India r3 Consultant Full time

Job Title: Store Manager Location : Delhi & Bengaluru Position Type : Full-Time Industry : Luxury Jewellery Retail Job Summary We are seeking an experienced and dynamic Store Manager to lead our luxury jewellery boutique operations in Delhi and Bengaluru. This role demands a results-driven professional who can lead a high-performing team, ensure superior customer experiences, and drive sales and operational excellence in alignment with brand standards. Key Responsibilities 1. Store Operations Management Oversee daily store functions to ensure seamless, efficient, and customer-centric operations. Ensure compliance with company SOPs, retail protocols, and local regulatory requirements. Manage in-store visual merchandising to align with brand aesthetics and seasonal guidelines. Conduct regular audits for hygiene, stock, security, and compliance. 2. Sales & Performance Management Drive category-wise sales performance and meet or exceed monthly revenue targets. Track KPIs such as conversion rate, average ticket size, and walk-in trends to optimize performance. Identify opportunities to improve customer retention and repeat business. Collaborate with the merchandising team for stock planning and replenishment. 3. Team Leadership & Training Lead, mentor, and motivate the store team including RSO, cashiers, greeters, and support staff. Conduct regular training and coaching sessions to enhance product knowledge and customer service skills. Facilitate career development plans and monitor individual and team performance. 4. Customer Experience Excellence Ensure each customer interaction reflects the luxury positioning of the brand. Handle escalated customer complaints with empathy and professionalism. Promote a "Customer First" culture within the team. Leverage feedback mechanisms and reviews to improve store satisfaction scores. 5. Inventory & Loss Prevention Monitor daily opening and closing stock balances; ensure accuracy in reporting. Liaise with vendors and procurement to ensure stock availability and minimize dead stock. Implement loss prevention measures and train staff on safety protocols. Maintain locker security and supervise daily stock transfers. Key Skills & Competencies Strong leadership and team management abilities Passion for luxury retail and customer service excellence Knowledge of jewellery (diamonds, gold, precious stones) is preferred Sound analytical skills with a strong understanding of KPIs and business metrics High attention to detail and organizational skills Strong interpersonal, communication, and problem-solving capabilities Proficiency with POS and inventory software systems Qualifications & Experience Bachelor’s degree (preferred: retail management, business, or related) Minimum 5 years of retail experience, with at least 2–3 years in a managerial role (preferably in luxury retail or jewellery) Fluent in English and local language (Kannada for Bengaluru / Hindi for Delhi) Willingness to work weekends, holidays, and extended hours when required What We Offer Opportunity to lead in a growing luxury brand environment Competitive salary with performance-linked incentives Ongoing learning and development programs A vibrant, customer-first culture that values innovation and excellence

  • Store Manager

    4 weeks ago

    New Delhi, India Firstcry.com Store Full time

    The ideal candidate will be responsible for sales performance, customer satisfaction, and staff training and development. You will work to foster client loyalty and expand our brand presence. The ideal candidate will spearhead these efforts with a customer-centric attitude.Responsibilities- Set and execute sales performance goals to increase profitability -...

  • Store Manager

    3 weeks ago

    New Delhi, India Khimji Dayabhai Group of Companies Full time

    Job descriptionJD - SMSkills:- Computer database and productivity software skills required. - Proven history of successfully training employees in a variety of departments. - Strong understanding of sales and customer service techniques. - Demonstrated ability to maintain and work within a budget. - KPI Knowledge also required. - Understanding of business...

  • Store Manager

    2 weeks ago

    New Delhi, India Inti Fashions Full time

    Job Description – Store ManagerLocation: GandhipuramTimings: 10:00 AM to 9:00 PMWorking Days: Monday to Sunday (Weekly off on rotation)Experience: Minimum 2 years in retail/store managementWebsite : www.intifashions.comRole Overview:Inti Fashions is seeking a responsible and proactive Store Manager to oversee the entire in-store operations at our...

  • Store Manager

    5 days ago

    New Delhi, India ZARA Full time

    As a Store Manager in one of our stores, you will be responsible for the following duties: a) Customer Service Management To understand, anticipate and satisfy the needs of a customer, to have an active presence at the point of sale, and to be responsible for the correct handling of complaints and returns. b) Product Management Correctly controlling the...

  • Store Manager

    3 weeks ago

    New Delhi, India Curiocasa Full time

    Company Description We suggest you enter details here.Role DescriptionThis is a full-time on-site role for a Store Manager located in Bengaluru. The Store Manager will oversee daily operations, manage the sales floor, and ensure that the store meets its performance objectives. Additional tasks include maintaining optimal stock levels, implementing retail...

  • Store Manager

    2 weeks ago

    New Delhi, India Hasbro Clothing Pvt. Ltd. Full time

    We are HASBRO Clothing Pvt Ltd, we own the Menswear Apparel Brand - BASICS.We have showrooms across India. We are currently in look for Store Managers for our Phoenix Mall Showroom.The job details are mentioned below;Responsibilities- Manage the Store Operations, responsible for sales performance at the showroom and increase profitability - Hire, train, and...

  • Store Manager

    3 weeks ago

    New Delhi, India Vodafone Idea Limited Full time

    Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer...

  • Store Manager

    1 week ago

    New Delhi, India Curefit Full time

    About cult.sport : Sport is a preserver of health and curefit aims to make health easy. Therefore, the largest fitness brand in India now aims to build the largest sports destination in the country with cult.sport India is a country with a Billion+ sports fans, but only a few take the field.cult.sport aims to enable sports for India by building India’s...

  • Store Manager

    4 weeks ago

    New Delhi, India Smart Source Full time

    Position - Store Manager Experience- 2+Yrs Location- PuneAbout the RoleLead the business, the people, and the experience. As Store Manager, you'll be responsible for running your store end-to-end driving sales, building a strong team, and creating a space where customers discover the joy of the outdoors.What You'll DoOwn the stores sales, profitability, and...

  • Store Manager

    1 week ago

    New Delhi, India Retail Full time

    Sales & Business Performance- Achieve monthly and annual sales targets and drive store profitability. - Analyze sales reports, footfall trends, and conversion rates to identify improvement areas. - Implement visual merchandising standards and promotional strategies to maximize sales.Store Operations- Oversee daily store operations, ensuring adherence to...