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NOC Specialist
3 months ago
What about usCeragon Networks () is a company that develops innovative equipment used in wireless data transmission among other software and service solutions. Our systems are based on microwave technology and serve as a cost-effective alternative to fiber optics.By joining our team, you will enrich your experience and work closely with high-end technologies and have global interaction with hi-tech professionals.What will you doThe NOC Front Office Engineer will work in shiftsMonitor customers’ networks and act according to the relevant processApplies analytical skills and technical knowledge to solve product and network issues of moderate complexityAnswer to service requests from Ceragon customersSupport Ceragon engineers in the regionsFollow helpdesk process to support service requestWork in lab to re-produce field issues and for self-training
Job Requirements
What are the requirementsUniversity diploma or terminal year studentBasic theoretical knowledge of TCP/IP, Routing and Switching, Wireless LAN, Network Monitoring System, Radio Propagation principlesBasic knowledge in
Microwave / Radio communications systemsAdvanced written and verbal English and French skillsWilling to work in shifts, including weekendsCustomer orientedSolution focusedExcellent
communication skills
,
capable of self-learning
and
working in a challenging environment
, who is highly motivated and able to work under pressure, as well as willing to work as a team player.Advantage: Previous experience in similar positionsExperience in
installation, commissioning and troubleshooting of microwave communication systems1-3 years of experience with
interfacing customers (support, presale)CCNA
or equivalent knowledge