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Network Operations Center

2 months ago

bangalore, India Syncarp Full time
We are looking for a "NOC -Delivery head "(director/senior director) for our global IT services provider
Location: Chennai/Bangalore/Hyderabad
15-20 years of managing NOC projects in the IT service Industry and presales and solutions experience.
Technical competency in the following areas will be foundational for success:
Thorough understanding of IP Networks, including VLANs
Firewalls, switches, routers and other network equipment (Cisco, Fortinet)
VPN, Load Balancer, Web Application Firewall
Windows and Linux Server administration
Web Server(s) concepts and administration
Virtualization, Backup Procedures, Disaster Recovery and High Availability using industry standards
Active Directory, DHCP, DNS, Group Policy
Clustering, Load Balancing
Anti-Malware and Cybersecurity concepts
A Network Operations Center (NOC) delivery head is responsible for the day-to-day operations of the NOC, and is a key role in an organization. Their responsibilities include:
Planning, organizing, and managing the NOC staff, including supervisors and technicians. This includes recruiting, developing, and retaining staff, onboarding new hires, and providing performance management.
Providing expertise in network operations functions, such as ensuring network reliability, availability, and compliance with SLAs.
Defining, implementing, and enforcing policies and practices for NOC operations. This includes creating and implementing policies for server and device security, internet security, dial security, and assigning passwords.
Managing tools, systems, and procedures, such as monitoring and maintaining network systems to ensure they are secure and operating efficiently.
Providing technical support, such as guidance to technical teams, solving networking problems, and training junior employees.
P&L
Presales and solutioning