Executive Director, Experience Design

3 days ago

Bengaluru, India JPMorgan Chase & Co. Full time
Chase is looking for an experienced, broad-minded Director, User Experience to help us evolve our design practice, improve quality, and scale our team.
At Chase, we’re proud to serve nearly half of America’s households with a broad range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. Our company is built around making a real difference for our communities, doing what's right for our customers, providing our employees with the opportunity to define unique career paths and sharing ideas that will help propel us into the future.
The Design and Customer Experience (DCE) team is responsible for creating exceptional experiences for Chase’s Consumer and Community Bank. We are a group of creative collaborators who are passionate about crafting experiences that have meaningful impact on the financial, physical, and emotional wellbeing of our customers through the digital products that power the ecosystem.
The Executive Director, User Experience is a crucial hub, working with senior leadership to understand product and experience strategy, collaborating with cross-functional peers to turn that strategy into a set of product development workstreams, and leading multiple, adjacent design teams in delivering digital products that advance that strategy, maintaining high standards of quality, and ensuring users remain at the heart of all decisions within ors manage Managers, establishing frameworks and practices for people management, and support direct reports through mentorship, professional development, and career-building. Directors are the standard bearers for recruiting and hiring, working with Managers to maintain a high bar for talent, crucial as we continue to scale our organization. In addition, this role will be the local manager for all of our design talent, and part of a larger cohort of design leaders across India.
Job responsibilities
Bachelor’s Degree in relevant design discipline (., Interaction Design, HCI, User Experience Design), certification from credible bootcamp or similar accelerated learning program, or equivalent work experience
Experience leading parallel programs of work through full product development cycles in discovery, concepting, prototypes, specifications, enablement, and delivery
Experience working with executives on crucial, fuzzy, ambiguous, ‘Big Picture' strategic challenges that touch many teams
Prior work involves leading design delivery teams (with other Designers, UX Researchers, and Content Designers) and cross-functional collaboration with senior Product Managers and Engineering leads
Strength in Interaction Design, Visual/UI Design, and Information Architecture; proficiency in adjacent skills such as User Research, UX Writing, Prototyping, and Service Design
Comfortable with structuring and planning design work in cross-functional contexts
Required qualifications, capabilities, and skills
Bachelor’s Degree in relevant design discipline (., Interaction Design, HCI, User Experience Design), certification from credible bootcamp or similar accelerated learning program, or equivalent work experience
Experience leading parallel programs of work through full product development cycles in discovery, concepting, prototypes, specifications, enablement, and delivery
Experience working with executives on crucial, fuzzy, ambiguous, ‘Big Picture' strategic challenges that touch many teams
Prior work involves leading design delivery teams (with other Designers, UX Researchers, and Content Designers) and cross-functional collaboration with senior Product Managers and Engineering leads
Strength in Interaction Design, Visual/UI Design, and Information Architecture; proficiency in adjacent skills such as User Research, UX Writing, Prototyping, and Service Design
Comfortable with structuring and planning design work in cross-functional contexts
Preferred qualifications, capabilities, and skills
Excellent communication and presentation skills, including rationale and storytelling that persuades senior leaders
Strong facilitation skills and experience employing a variety of methods and techniques; able to get senior executives (MDs and GMs) to actively participate in collaboration sessions
Sets a high bar for design, research, and written craft
Advocate for Accessibility Guidelines and Inclusive Design practices
Has driven new business thinking and strategy through their user-centered design work

  • Executive Director, Experience Design

    7 days ago

    Bengaluru, India JPMorgan Chase & Co. Full time

    Chase is looking for an experienced, broad-minded Director, User Experience to help us evolve our design practice, improve quality, and scale our team. At Chase, we’re proud to serve nearly half of America’s households with a broad range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice,...

  • Experience Design Director

    4 weeks ago

    Bengaluru, India Shobiz Experiential Full time

    Job SummaryCreative directors guide the direction of creative projects by developing a big-picture vision and brand guidelines. They oversee every stage of the creative process, approving artwork, strategy and other project elements.Key Responsibilities1. Strategic Event Design: Develop a comprehensive event design strategy that aligns with client...

  • Experience Design Director

    2 weeks ago

    Bengaluru, Karnataka, India Shobiz Experiential Full time

    Job Summary Creative directors guide the direction of creative projects by developing a big-picture vision and brand guidelines. They oversee every stage of the creative process, approving artwork, strategy and other project elements. Key Responsibilities 1. Strategic Event Design: Develop a comprehensive event design strategy that aligns with client...

  • Experience Design Director

    2 weeks ago

    Bengaluru, Karnataka, India Shobiz Experiential Full time

    Job SummaryCreative directors guide the direction of creative projects by developing a big-picture vision and brand guidelines. They oversee every stage of the creative process, approving artwork, strategy and other project elements.Key Responsibilities1.Strategic Event Design: Develop a comprehensive event design strategy that aligns with client objectives,...

  • Experience Design Director

    2 months ago

    Greater Bengaluru Area, India Shobiz Experiential Full time

    Job SummaryCreative directors guide the direction of creative projects by developing a big-picture vision and brand guidelines. They oversee every stage of the creative process, approving artwork, strategy and other project elements. Key Responsibilities1. Strategic Event Design: Develop a comprehensive event design strategy that aligns with client...

  • Experience Design Director

    4 weeks ago

    Greater Bengaluru Area, India Shobiz Experiential Full time

    Job Summary Creative directors guide the direction of creative projects by developing a big-picture vision and brand guidelines. They oversee every stage of the creative process, approving artwork, strategy and other project elements. Key Responsibilities 1. Strategic Event Design: Develop a comprehensive event design strategy that aligns with client...

  • Experience Design Director

    4 weeks ago

    Greater Bengaluru Area, India Shobiz Experiential Full time

    Job SummaryCreative directors guide the direction of creative projects by developing a big-picture vision and brand guidelines. They oversee every stage of the creative process, approving artwork, strategy and other project elements. Key Responsibilities1. Strategic Event Design: Develop a comprehensive event design strategy that aligns with client...

  • Executive Design Director

    3 days ago

    Bengaluru, India TCS Interactive Full time

    Executive Design DirectorThe RoleAs an Executive Design Director, you are responsible for all the projects that are running through the studio in your specialist design vertical.You are the person everyone looks to from all angles of the agency. Ensuring everyone is doing their relevant part, particularly from a Client, Craft & Culture perspective.You will...

  • Executive Design Director

    2 weeks ago

    Bengaluru, Karnataka, India TCS Interactive Full time

    Executive Design DirectorThe RoleAs an Executive Design Director, you are responsible for all the projects that are running through the studio in your specialist design vertical.You are the person everyone looks to from all angles of the agency. Ensuring everyone is doing their relevant part, particularly from a Client, Craft & Culture perspective.You will...

  • Executive Design Director

    3 days ago

    Bengaluru, India TCS Interactive Full time

    Executive Design Director The RoleAs an Executive Design Director, you are responsible for all the projects that are running through the studio in your specialist design vertical.You are the person everyone looks to from all angles of the agency. Ensuring everyone is doing their relevant part, particularly from a Client, Craft & Culture perspective.You will...

  • Executive Assistant to Chief Executive Officer

    2 months ago

    Bengaluru, India Achyutam-Executive Search Services Full time

    **Roles and Responsibilities** To manage Director’s competing demands with a high degree of confidence and professionalism and to make a significant contribution to the effective performance of Director. Excellent communication & open to travel. Hands on experience on MS Excel. **Perks and Benefits** Role: - Other- Salary: - Not Disclosed by...

  • Design Director

    1 month ago

    Bengaluru, India TCS Interactive Full time

    Design Director The Role Design Directors are responsible for the leadership of multiple projects within the studio. You will be guiding and influencing the journey of the project from start to finish, whilst delegating to your teams, complimenting the skillsets of who you have on your projects. You will champion best practice by working closely with the...

  • Executive Assistant to Chief Executive Officer

    2 weeks ago

    Bengaluru, Karnataka, India Achyutam-Executive Search Services Full time

    Roles and ResponsibilitiesTo manage Director's competing demands with a high degree of confidence and professionalism and to make a significant contribution to the effective performance of Director. Excellent communication & open to travel. Hands on experience on MS Excel.Perks and BenefitsRole: Other Salary: Not Disclosed by Recruiter Industry:...

  • Director of Business Development

    2 weeks ago

    Bengaluru, India Think Design Collaborative Full time

    Think Design, a Havas company is actively recruiting Business Development Director for its company wide operations. We are seeking hunters with a successful track record of developing new business for agencies with a revenue of at least US$ 5M.Objectives of this role- Develop, execute, and oversee a new business development strategy that prioritises growth.-...

  • Director of Business Development

    2 weeks ago

    Bengaluru, Karnataka, India Think Design Collaborative Full time

    Think Design, a Havas company is actively recruiting Business Development Director for its company wide operations. We are seeking hunters with a successful track record of developing new business for agencies with a revenue of at least US$ 5M. Objectives of this roleDevelop, execute, and oversee a new business development strategy that prioritises...

  • Director of Business Development

    3 days ago

    Bengaluru, India Think Design Collaborative Full time

    Think Design, a Havas company is actively recruiting Business Development Director for its company wide operations. We are seeking hunters with a successful track record of developing new business for agencies with a revenue of at least US$ 5M. Objectives of this role- Develop, execute, and oversee a new business development strategy that prioritises...

  • Director of Business Development

    2 weeks ago

    Bengaluru, India Think Design Collaborative Full time

    Think Design, a Havas company is actively recruiting Business Development Director for its company wide operations. We are seeking hunters with a successful track record of developing new business for agencies with a revenue of at least US$ 5M. Objectives of this role- Develop, execute, and oversee a new business development strategy that prioritises...

  • Experience Designer

    2 weeks ago

    Bengaluru, Karnataka, India Merkle Full time

    **Information Technology**: **Bengaluru, KA** **About the job**: **The Opportunity and Key Responsibilities** The India Experience Creative Studio is one of Merkle’s Global Experience Design Studios based in Bangalore. The Design Crew works on strategic & innovative, crafted experiences for products and services delivering high quality branded creative...

  • Associate Creative Director – Brand Design

    2 weeks ago

    Bengaluru, Karnataka, India dentsu Full time

    Job Title: Associate Creative Director – Brand DesignJob Description:As the Associate Creative Director for Brand Design, your main focus will be collaborating with the Merkle and Dentsu Global Growth leadership to lead a team of graphic and presentation designers in delivering top-notch corporate sales decks and marketing materials. You will be overseeing...

  • Executive Assistant in Fashion Retail

    3 weeks ago

    Bengaluru, Karnataka, India Inuio Design LLP Full time

    **Job Title**: Executive Assistant to the Creative Director - Fashion Retail & Agency Powerhouse **Department**: Executive Office **Reports To**: Creative Director **Location**: Central Bangalore **About Us**: We're not just another fashion company. We're a driving force in the industry, fueling innovation through our cutting-edge retail brand and...